Studio Operations and Support Consultant

Overview

Studio Operations and Support Consultant at Berklee College of Music. Support our world-class recording studios and production suites on the Boston campus. This position helps Berklee empower artists to create, perform, and innovate at the highest level.
Apply (by clicking the relevant button) after checking through all the related job information below.
Key Responsibilities

• Provide in-person, on-call, and remote tech support for classes, student sessions, and special events.
• Troubleshoot studio systems and equipment, escalate recurring issues, and help implement solutions.
• Monitor and maintain the status of gear, consoles, and DAWs (Pro Tools, Logic, Ableton, etc.).
• Supervise and train a team of 50 Studio Assistants, providing mentorship and oversight.
• Support studio events, including setup, breakdown, and equipment operation.
• Lead semesterly orientation sessions and contribute to testing, documentation, and upgrades.
• Maintain detailed records on studio use, issue tracking, and policy compliance using FileMaker Pro and other systems.
• Coordinate with departments and booking teams to ensure accurate scheduling and seamless sessions.

Qualifications

• A degree in Music Production and Engineering or a related music technology field.
• At least 1–2 years of experience in a commercial or educational recording environment.
• Expert knowledge of audio systems, consoles (Neve, SSL, API, Avid), DAWs, and music tech workflows.
• Strong troubleshooting skills, customer service focus, and a proactive approach to problem-solving.
• Ability to work under pressure, manage multiple priorities, and maintain excellent communication.
• Leadership and training experience, with a commitment to fostering an inclusive and respectful workplace.
• Comfort with Mac and Windows OS, FileMaker Pro, Google Workspace, and Microsoft Office.

Why Berklee

At Berklee, you’ll work at the intersection of artistry and technology in a dynamic, inclusive environment that values innovation, work-life balance, and lifelong learning. We’re a mission-driven community dedicated to developing the next generation of creative leaders. Our work culture supports flexibility, collaboration, and professional growth—backed by strong benefits and an incredible campus atmosphere. Join us in shaping the future of music production and technology.

Details

Hiring Range: $26.00 – $27.81/hr; dependent on relevant experience and education.

Employee Type: Staff | Seniority level: Entry level | Employment type: Full-time | Job function: Other

Equal Opportunity

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on merit, qualifications, experience, ability, and job performance. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran. If reasonable accommodations are needed, please contact the Human Resources Team at [email protected] or 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

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