Outside Sales - Convert pre-qualified appointments into happy customers (No Cold Calling)

United Home Experts, Inc
Wareham, MA

About Us:

We are a growing, New England family-owned residential remodeling company that has been in business since 1998. We currently do 4000+ jobs per year and specialize in custom, high-end home remodels. We are looking to add some strong new players to our sales team by early 2026.

The main reason for our growth is the adherence to our Core Values:

  • Positive, Energetic & Fun 
  • Tell The Truth & Keep Your Word (Open and Honest Sales Approach)
  • Creatively Find Solutions 
  • Know Your Stuff (Always Learning & Improving) 
  • Act With Urgency To Meet Customer Needs 

About You:

  • Driven, persistent, and operates with urgency 
  • Wants to upgrade their income
  • Interest in self improvement and constant learning
  • Flourishes independently with a desire to feel part of a team
  • Basic mathematical skills 
  • Communication skills, in person, on the phone, and in writing 
  • Self motivated by the next sale & positive competition 
  • Ability to leverage common sales strategies to generate trust and interest from potential clients 
  • Maintains composure with colleagues and customers at all times

Position Responsibilities

  • Conduct 6-12 in home appointments per week from pre-qualified leads
  • Follow up with potential customers in between appointments
  • Sell $500k+ worth of services within the first 4 to 8 months
  • Beginning with year 2, generate $1.5 - $3M in revenue per year, maintaining a 30-40% sales success rate
  • Acquire Customer Satisfaction rates of 9 or 10
  • Communicate with customers regarding their interests and goals, and the products and services available from UHE
  • Communicate with marketing regarding upcoming appointments and availability
  • Communicate with production regarding details of contracted scopes
  • Communicate with home office regarding customer issues, sales challenges, Collections
  • Follow through on contract requirements pre-production handoff
    • Customers guided through all decisions required, including specifics of material & colors
    • Process expectations set, every step of the way
    • Support and completion of legal requirements: LEAD cert, HOA approvals, etc
    • Minor Administrative reporting on a per appointment basis
    • Introduction and walk through any required financing application and initiation
    • Collection of full deposit
    • Scope and communicate any change orders requested
  • While about 80% of the appointments our representatives conduct are provided, the other 20% come from various self-generated activities such as participation in a BNI or other networking group, working home shows, warm market/referrals or various other options
  • Regular check in with the Sales Manager and weekly meeting attendance

Pay and Benefits:

  • Position is uncapped, full commission after the paid training period
  • Average earning for first year reps has been $70k to $100k+
  • Average earning for reps in 2nd year is $150k to $200k
  • Average earning for reps 3rd year on is $180k to $300k
  • High-quality, personalized sales training and mentoring provided
  • Bonuses and a rewards trip are available based on performance
  • Qualified leads provided
  • Flexible schedule
  • 401(k) matched up to 4%
  • Health Savings Account
  • Insurance provided
    • Dental
    • Health
    • Life
    • Vision
  • Profit sharing

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

License/Certification:

  • Driver's License (Required)

Work Location: Work is on the road

Application Process:

  • Send your resume for consideration today
  • Our review team will assess your resume within 24-48 hours
  • All inquiries will be kept confidential.
Posted 2025-12-01

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