Housekeeping Supervisor

Full Time: Yes

Number of Workers Requested: 6

Job Duties: Will provide training to perform and supervise the performance of housekeeping activities, including: Lead, train, and supervise housekeeping staff, including house persons and laundry personnel. Assign and prioritize tasks to ensure efficient workflow. Provide guidance, support, and constructive feedback to team members. Monitor staff performance and address performance issues as needed. Conduct regular inspections of rooms, common areas, and facilities to ensure cleanliness and adherence to established standards. Oversee cleaning schedules and ensure all areas are cleaned and maintained in a timely and thorough manner. Coordinate deep cleaning and maintenance projects as necessary. Maintain inventory of cleaning supplies, linens, and amenities. Place orders for cleaning supplies and equipment as needed. Ensure the proper use and storage of cleaning products and equipment. Implement and enforce quality control procedures to maintain high cleaning standards. Address guest complaints and concerns promptly and effectively. Conduct periodic quality audits and inspections. Train new housekeeping staff on cleaning techniques, safety protocols, and company policies. Organize and facilitate ongoing training and development programs. Promote a culture of continuous improvement within the team. Ensure that housekeeping staff follows safety protocols and uses appropriate personal protective equipment. Maintain compliance with health and safety regulations and industry standards. Report any safety hazards or maintenance issues to the appropriate department. Assist in budget planning and cost control efforts related to housekeeping operations. Prepare regular reports on housekeeping activities, staff performance, and budget adherence.

Job Classification: 37-1011.00 - First-Line Supervisors of Housekeeping and Janitorial Workers

Experience Required: Yes

Months of Experience Required: 12

Special Requirements: 12 month of experience as housekeeper, maid, housekeeping supervisor, or related occupation. Intermediate English skills. Must be able to lift and carry weight sufficient to move equipment and material necessary to complete assigned tasks. 40 hours per week, 5 days per week. Schedule may vary and can include evenings, weekends, or holidays, as needed. Use of cleaning and laundry equipment, computer software (Microsoft Office or Google Suite), and housekeeping management systems (PMS or Opera). Employer will rely on worker's own representations and observations of worker to assess if worker meets the language, lifting, standing, and other physical ability requirements stated here. May be assigned to perform duties at any of five properties located within walking distance of each other on the island of Nantucket, Massachusetts.

Number of Hours Per Week: 40

Work Schedule (Start/End time): 9:00 A.M. - 6:00 A.M.