Permit Technician/ Principal Division Assistant

Job Description:

Performs advanced technical work in the review and processing of permit applications with e-permitting including State licensing requirements and all other requirements necessary to secure a permit. Assists public and facilitates application process, advises inspectors of anomalies and problems during in-take. Performs customer service, recordkeeping, and data entry work to support the operations of the Health Division; all other related work as required.

Minimum Qualifications::

High school diploma with courses in office procedures, accounting, business and computers; Associate degree in business administration or related field preferred; three years experience in the use of computer applications; or any equivalent combination of education and experience.

Additional Qualifications:

Knowledge of division regulations and operations. Knowledge of office practices and procedures. Knowledge of pertinent federal, state and local laws, regulations and ordinances. Knowledge of PayPal processing.

Ability to work independently. Ability to plan and develop procedures to accomplish duties. Ability to work tactfully and patiently with general public and handle difficult or irate people. Ability to work and meet deadlines despite frequent interruptions. Ability to multi-task and organize clerical and statistical records. Ability to operate typical office equipment Ability to understand the forms and effectively communicate the permitting process to a culturally diverse group. Ability to determine which certification format and/or insurance forms are required based upon the proposed permit. Full access and Ability to decipher information which is not public record (per Homeland Security). Has access to departmental related confidential information Ability to work tactfully and patiently with the general public.

Proficiency in the use of computers including word processing, spreadsheets, databases and advanced applications involved in the permitting process