Continuous Improvement Training Lead (Boston Heights)

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

Title: Continuous Improvement & Training Lead, Distribution Center

Location: Boston Heights, OH

Description:

The Continuous Improvement and Training Lead supports the design, development, and facilitation of training and education initiatives at the Arhaus Distribution Center in Boston Heights, OH. This role focuses on implementing programs that enhance the employee experience (i.e., onboarding preparation, recognition program, internal communications). Supporting our supply chain operations teams in logistics, the corporate distribution center, transportation, and inventory associates and leaders alike.

Essential Duties & Responsibilities:

Key fundamental skill sets for this role will be:

• Lead training and employee development initiatives aimed to enhance employee satisfaction, retention, and engagement, ensuring that initiatives align with Arhaus goals.
• Leading orientation presentations, tours, safety trainings, and other first-day experiences for new hires within the Distribution Center.
• Partner with the team to execute a best-in-class Onboarding and Safety Program.
• Lead content creation, including training, new deployments, and ad hoc department-related projects.
• Supports the rollout and integration of the Arhaus Logistics Vision, Values, and Beliefs program across all Supply Chain functions.
• Support and enforce Arhaus culture and policies toward continuous improvement, customer service, and fiscal initiatives.
• Create world-class presentations and training that are dynamic, engaging, and support our overall department vision.

Requirements:

• Bachelor’s Degree or equivalent in progressive leadership experience within a Distribution Center
• Experience creating digital and print content for training and education materials
• Experience with people development leadership projects
• Ability to work independently and problem-solve with minimal supervision
• Ability to interact with individuals at all professional levels
• Excellent training, presentation, and communication skills
• Ability to plan and manage effectively
• Strong verbal and written communication skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint etc.),
• Familiarity with ERP, SAP products
• Preferred: Experience with Canva design tools and understanding of branding and brand continuity
• Preferred: bilingual English/Spanish

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.