Operations Coordinator (Half-Time)

We Are the Ones We’ve Been Waiting For

ECCO is looking for inspired people who want to help create a just world right here, right now. Guided by faith, shared values, and collective vision, we act together for justice. We are the ones we have been waiting for. Will you join us?

About Us

Essex County Community Organization (ECCO) is a multifaith network of 59 congregations and community groups that unite across lines of difference to address the root causes of injustice. We organize across race, class, and faith on the issues our members choose together — currently housing, criminal justice reform, and immigrant rights. As part of the MA Communities Action Network and Faith in Action National Network, we develop leaders and win policy change that no individual or group could achieve alone.

Why Strong Operations Are Central to Our Work

ECCO’s organizing work depends on strong internal systems. To build grassroots power, train leaders, raise money, host gatherings, track relationships, and sustain campaigns over time, we need accurate records, reliable administrative processes, and thoughtful operational support.

At ECCO, operations are not separate from the work of justice. Strong administration helps make strong organizing possible.

Position Summary

The Operations Coordinator supports the administrative and operational systems that allow ECCO’s organizing and fundraising work to function smoothly. This role helps maintain financial administration systems, donor database records, operational infrastructure, and basic donor operations that support the organization’s fundraising and organizing efforts.

Working under the supervision of the Development & Finance Manager, the Operations Coordinator helps ensure that ECCO’s internal systems are organized, accurate, and reliable so that staff and leaders can focus on building grassroots power for justice in Essex County and across Massachusetts.

This position is ideal for someone who enjoys maintaining systems, supporting mission-driven work behind the scenes, and helping organizations run effectively.

Core Responsibilities

Finance Administration

Support ECCO's financial administrative systems.

Responsibilities include:

• Enter revenue and expense transactions into Quickbooks
• Submit vendor payments and reimbursements through Bill.com
• Coordinate bank deposits and maintain financial documentation
• Maintain ECCO's financial records and shared finance drive folder
• Support preparation of financial materials for audits and financial reviews

Database Management

Maintain ECCO's organizing and donor database systems.

Responsibilities include:

• Maintain database integration syncs
• Maintain and update donor and contact profiles
• Upload meetings and activities into the database
• Support staff and leaders in using the database system
• Help maintain accurate donor and organizing records

Donor Operations Support

Provide administrative support for ECCO's fundraising systems.

Responsibilities include:

• Coordinate donor thank-you processes
• Coordinate fundraising mailings
• Troubleshoot donation issues and donor inquiries
• Track and send pledge reminders
• Manage congregational dues invoicing and tracking

Operations Infrastructure

Support the operational infrastructure that keeps ECCO running smoothly.

Responsibilities include:

• Help maintain ECCO's office systems and administrative infrastructure
• Support logistics for organizing events and meetings (supplies, food, materials)
• Maintain vendor relationships and coordinate invoices
• Manage Google Workspace user accounts and basic administrative systems
• Maintain HR forms and staff administrative records

Reporting Structure

This position reports to the Development & Finance Manager and works closely with the Executive Director, Lead Organizer, and organizing staff.

Qualifications

Ideal candidates will bring many of the following:

• Administrative or nonprofit operations experience
• Comfort working with databases or CRM systems
• Strong organizational and time-management skills
• Attention to detail and ability to manage multiple systems
• Ability to work collaboratively with staff and community leaders
• Commitment to social justice and community organizing

Compensation

This is a part-time position with an annual salary of $25,000 , with schedule and hours to be determined based on organizational needs.

Please send a cover letter along with your resume to be considered for this position. You can send both to Gabriele at [email protected]. Once we received it, we will be in touch if you are invited for a screening interview.

Pay: $25,000.00 per year

Work Location: In person