SALES REPRESENTATIVE

Astound is seeking a driven Direct Sales Representative to join our Sales & Business Development team in the telecommunications industry. In this field-based role, you'll prospect and close new residential and small business customers for our high-speed internet, TV, and phone services. You'll conduct in-person consultations, present tailored broadband, WiFi, and streaming solutions, and consistently meet or exceed sales targets. Working in a fast-paced, customer-first culture, you'll collaborate with local teams, represent Astound in the community, and grow your career with innovative, fiber-rich technologies focused on reliability and service.

Responsibilities

• Prospect and generate new residential and small business customers for Astound's internet, TV, and phone services in assigned territory.
• Conduct in-person consultations to assess customer needs and recommend tailored broadband, video, and voice solutions.
• Achieve and exceed monthly sales targets, revenue goals, and performance metrics.
• Execute door-to-door and field sales activities, events, and community outreach to build brand presence.
• Prepare and present service proposals, pricing, and promotional offers while clearly explaining product features and benefits.
• Enter and maintain accurate customer information, orders, and follow-up activities in CRM tools.
• Collaborate with Sales & Business Development teammates and local marketing to optimize territory coverage.
• Stay current on Astound's product portfolio, competitive offerings, and promotions to effectively position solutions.
• Ensure a high level of customer service from first contact through installation and activation follow-up.
• Represent Astound's culture and values in the community, maintaining a professional and customer-first approach.

Required Skills

• Outside/field sales
• Door-to-door sales
• Telecommunications product knowledge (internet/TV/voice)
• CRM software (e.g., Salesforce or similar)
• Territory management
• Cold calling and prospecting
• Contract negotiation and closing
• Customer relationship management
• Basic networking/Wi
• Fi concepts
• Presentation and communication skills