Ford Certified Master Technician

Ford Certified Master Technician Location: 1025 Main St, Holyoke, MA 01040 Schedule: Monday–Friday | Flexible daytime hours | No nights or weekends Marcotte Ford, a proud family-owned dealership in Holyoke, is seeking a Ford Certified Master Technician to join our team. Work in our state-of-the-art Service Facility with the latest tools and technology, and be part of a supportive, professional team environment where your expertise is valued and your career can grow. At Marcotte, we’re more than just a dealership—we’re a community partner. From sponsoring local events to supporting schools and organizations, we take pride in giving back to the city that has supported us for generations. Compensation & Benefits:

• Competitive Pay: Starting at $85,000+ annually, based on experience
• Weekly pay
• Health, Group Life, Dental, & Vision Insurance
• Voluntary additional life, LTD & Accident Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Employee Discounts
• Paid Training
• Milestone Anniversaries recognized and celebrated
• Climate-controlled shop for year-round comfort

• Perform diagnostics, maintenance, and repairs on advanced automotive systems, including:
• Engine & transmission
• Electrical & fuel systems
• Steering, alignment, and suspension
• Brakes & air conditioning
• Advanced Driver Assistance Systems (ADAS)
• Accurately complete work as outlined on repair orders in a timely manner
• Use diagnostic tools and service equipment to test and repair components and systems
• Perform warranty repairs to manufacturer standards
• Test-drive vehicles to verify work performed
• Communicate with Service Advisors to ensure customers are informed about vehicle needs and timelines
• Maintain a clean, safe, and organized work area

• Ford Certified Master Technician (Senior Master preferred)
• 5+ years of professional automotive technician experience
• Minimum 2 years Ford-specific experience
• Minimum 2 years transmission repair experience
• Strong diagnostic skills with the ability to operate electronic service equipment
• Positive, team-oriented attitude with a focus on customer service
• Detail-oriented and committed to quality workmanship
• Ability to thrive in a dynamic, fast-paced environment
• Basic computer skills
• Must supply own tools
• Valid Driver’s License with a clean driving record
• Reliability and willingness to continuously learn and adapt to new vehicle technologies