Office & Customer Support Specialist

Benefits:

• 401(k)


• 401(k) matching


• Competitive salary


• Dental insurance


• Health insurance


• Opportunity for advancement


• Paid time off


• Profit sharing


• Signing bonus


• Training & development

SIGN ON BONUS!!

• Very trusted name for over 25 years


• Small, close-knit staff


• Very competitive pay


• Profit Sharing


• 401k


• Pension


• Medical, Dental


• Paid time off


• Yearly Salary review with usual pay increase


• Bonus Incentives

Description:

TPE Solutions, a thermoplastic elastomer supplier and formulator, is seeking a high-caliber Customer Support Specialist to join our team! We are a small office that does a large volume of business through teamwork and a constant drive for improvement. With new projects and challenging opportunities every day, this office is always abuzz with conversation and collaboration. We are a focused and dynamic team with a commitment to quality and innovation, and we hope to find a like-minded person to help us continue our growth.

The ideal candidate will be business minded, organized, dedicated, and will ensure the efficient operation of our office by managing administrative tasks, effective communication with customers, vendors, and colleagues, and ensuring all tasks and projects are completed on time.

Typical Tasks:

Receive and process purchase orders from customers

Use data to forecast and plan for production to meet customer needs

Track inventory, maintain accurate records in databases

Calculate pricing and profit margins

Calculate and procure raw material needs for production runs

Arrange freight and prepare shipping documents for both domestic and international shipments

Answer customer and vendor inquiries in a precise and timely manner

Work directly with the company President to develop business opportunities

Assist in other office tasks and special projects as needed

The Ideal Candidate Will Have:

Associate’s Degree Required (Bachelor’s Preferred)

Mathematics and data analysis competency

Microsoft Office Suite expertise (particularly Excel and Outlook)

Strong organization and time management skills

Ability to multitask and prioritize effectively

Strong critical thinking skills

Customer oriented attitude with a friendly and professional demeanor

Excellent written and verbal communication skills

Ability to work independently and with others

QuickBooks experience highly preferred or similar accounting software

Experience with shipping/receiving documents and/or inventory systems preferred

Some of the Benefits to you :

Competitive salary

Full benefits – Including medical, dental, 401k plan, profit sharing, pension plan and paid time off

Stability and growth

Excellent training and support

Fantastic leadership with open door policy

Team oriented atmosphere

Job Type : Full-time, on site

Job Location : Shirley, MA

Hours : Monday – Friday 8:00am to 4:30pm (can be flexible)

Compensation: $50,000.00 - $65,000.00 per year