Digital Product Manager

Manulife
Boston, MA
This role offers the chance to lead the global digital product strategy for institutional asset management, driving innovation and shaping user-centric digital experiences for large-scale investors. By balancing business and customer needs, you'll directly influence the usability and adoption of key platforms, making a significant impact on how clients engage with digital products. Your work will contribute to the organization's mission by championing process improvements and delivering solutions that exceed customer expectations. In return, you'll gain the opportunity to collaborate with cross-functional teams, develop strategic insights, and play a pivotal role in redefining digital experiences within a supportive, growth-oriented environment. **Position Responsibilities:** + **Product Discovery and Strategy:** Lead product strategy by leveraging user feedback and competitive analysis, creating and refining product roadmaps that align with strategic goals, and collaborating with cross-functional teams to ensure stakeholder alignment. + **Product** **Delivery and Implementation:** Drive agile product delivery by participating in sprint planning, backlog refinement, and daily standups, crafting detailed user stories, prioritizing the backlog, and overseeing user acceptance testing to ensure high-quality standards. + **Data** **Driven Insights and Strategic Decisions:** Analyze product data to monitor performance, identify trends, and make informed decisions using structured prioritization methods (RICE), ensuring alignment with strategic objectives. + **Platform Modernization and User Experience:** Modernize the platform through secure, headless architecture, implement global design systems for consistent user experiences, and develop personalization strategies to enhance engagement and deliver measurable business value. + **Change Management and Go-to-Market Activities:** Facilitate adoption plans and smooth rollouts of new features, collaborate with marketing, sales, and support teams for training and communication, and monitor adoption metrics to refine product strategies. **Required Qualifications:** + **Years of Experience:** 3-5 years in product management, with a consistent track record of delivering successful digital products. + **Quantified Experience with Tools/Software:** Experience supporting iterative product delivery using methodologies such as Lean, Scrum, and Kanban; skilled in tools like Jira. + **Education:** Bachelor's degree required. + **Licenses/Certifications:** Certifications in Product Management or related disciplines (e.g., CSPO, SAFe) are a plus. **Preferred Qualifications:** + **Domain Expertise:** Experience in Institutional or Asset Management. + **Digital Enablement:** Proficient in applying design systems for scalable, consistent user experiences; familiar with personalization tools (e.g., Adobe Target, Optimizely). + **Digital Platform Expertise:** Experience with enterprise-grade platforms (e.g., Adobe Experience Manager, Salesforce); understanding of headless architecture and API-first ecosystems. + **Consent Management and Compliance:** Experience managing consent solutions to ensure compliance with global data privacy regulations (GDPR, CCPA); collaboration with legal and compliance teams. + **Collaboration & Influence:** Proven ability to collaborate cross-functionally with design, engineering, and marketing teams; skilled at articulating product vision and influencing stakeholders. **_When you join our team:_** + As part of our global team, we'll support you in shaping the future you want to see. + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. \#LI-Hybrid **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [email protected] . **Referenced Salary Location** Toronto, Ontario **Modalidades de Trabajo** Híbrido **Salary range is expected to be between** $86,250.00 CAD - $155,250.00 CAD Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con [email protected] para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [email protected] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
Posted 2025-11-25

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