Remote Client Booking Advisor

Journey with Haylee
Boston, MA

We are seeking a highly organized and detail-oriented Client Booking Advisor to support clients by managing plans, coordinating logistics, and ensuring a seamless, stress-free experience from start to finish.

Position Overview

The Client Booking Advisor serves as a key point of contact for clients, ensuring that all arrangements are thoughtfully organized and executed with precision. This role requires strong communication skills, attention to detail, and the ability to manage multiple timelines simultaneously in a remote setting.

Key Responsibilities

  • Communicate with clients to understand their needs, preferences, and expectations
  • Coordinate schedules, confirmations, documentation, and follow-ups
  • Provide timely updates and maintain consistent, professional communication
  • Ensure all details are accurate while delivering a high-quality client experience
  • Maintain accurate records
  • Troubleshoot minor issues and escalate complex matters when necessary

Qualifications

  • Strong written and verbal communication skills
  • Excellent organizational and time-management abilities
  • Ability to work independently in a remote environment
  • Customer service, administrative, or coordination experience preferred (not required)
  • High attention to detail and problem-solving skills
  • Must be a citizen of the United States, United Kingdom, Mexico, Australia, LATAM, or Spain

What We Offer

  • 100% remote flexibility
  • Structured training program and ongoing mentorship
  • Clear opportunities for professional growth and advancement
  • Supportive, collaborative team environment
  • Opportunities for advancement and leadership development
  • Performance-based growth opportunities
  • Access to industry-exclusive opportunities

The ideal candidate is dependable, tech-savvy, and proactive, with a strong customer service mindset. While prior experience in coordination or client support is beneficial, comprehensive training and continued support are provided to ensure your success.

Posted 2026-02-25

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