Warehouse Associate

The Food Bank of Western Massachusetts
Chicopee, MA

Do you want to be part of a great team and make a difference in your community?

Join us at the Food Bank!

Our Warehouse Associates conduct daily warehouse operation-related tasks to distribute food to Food Bank member agencies and participate in the day-to-day housekeeping and organization of the warehouse.

Our warehouse team is key to our successful food distribution - we are proud of our work!

The Food Bank is an equal-opportunity employer that celebrates diversity and is committed to an inclusive environment for all its contracted workers, employees, and volunteers.

If you require reasonable accommodation to complete a job application, job interview, or to otherwise participate in our hiring process, please email us at [email protected], or call us at (413) 419-0191.

This position starts at $19.65 per hour depending on experience and qualifications, with an additional $1.50 differential for confirmed Spanish proficiency.

==============Check out these benefits!===============

The Food Bank offers:

  • Set Monday-Friday schedule, 8AM-4PM
  • 45-minute paid lunch
  • 14 paid vacation days to start, plus 11 paid holidays and one floating holiday!
  • 80% of health insurance premiums covered - a value of $695-$2,104 per month
  • 50% of dental insurance premiums covered
  • We match up to 3% of retirement plan contributions after 6 months with us
  • Yearly boot voucher provided

We will respond to applications through this ad.

SOME ESSENTIAL FUNCTIONS

  • Perform functions for assigned area: agency pickups, agency shopping area, stocking, loading & unloading, and selecting.
  • Must be punctual and have regular and reliable attendance.
  • Pick orders according to order sheets, ensuring; accuracy, utilizing FIFO/FEFO, safety, and ensuring established pick volume target is met
  • Pick, palletize, prepare, and load product safely and carefully to prevent product damage.
  • Provide excellent customer service to partners of The Food Bank through in person, phone, fax, and email communication.
  • Prepare, load, and ship products – ensure proper labeling.
  • Stock and restock products; ensuring organization, attached identification labels, and allergen compliance.
  • Ensure all paperwork is filled in completely, accurately, and timely for assigned function.
  • Ensure pick sheet data is accurately entered into the warehouse management database.
  • Maintain food safety compliance inspections and paperwork.
  • Maintain warehouse cleanliness according to AIB procedures, Feeding America standards, and industry regulations.

WORKING CONDITIONS

  • Varying temperature zones (dry, refrigerated, frozen) in the warehouse can range from -10 to 95 degrees Fahrenheit.
  • Workstations in a warehouse environment.
  • Frequent high noise levels.
  • Height related tasks.
  • Pest mitigation tasks.
  • Concrete floors
  • Exposure and operation of powered equipment within different temperature zones, at times for extended periods.
  • Physical demands: standing, walking, driving, carrying, twisting, bending, swooping, twisting, & pushing/pulling. Lifting of objects weighing from 20-50 lbs consistently and up to 80 lbs. occasionally (medical exam required).

JOB QUALIFICATIONS/ REQUIREMENTS

  • Education & Training: GED or High School Diploma
  • Experience – 6 months minimum experience in electric pallet jack operation and other material-handling equipment (i.e., forklift, electric walk-behind pallet jack).
  • Safety toe shoes are required
  • Ability to meet production standards set by the organization
  • Ability to read and understand written and numeric product identifiers
  • Working safely is a condition of employment at The Food Bank of Western Massachusetts

JOB PREFERENCES

  • 1-3 years of warehouse experience
  • 1-3 years’ experience in data entry
  • Experience with hi-lo, forklift
  • Demonstrated ability to use technology
  • Experience with food industry and food safety
  • Bi-lingual/bi-cultural in Spanish

See our website for the complete job description!

In accordance with federal law and U.S. Department of Agriculture Nondiscrimination Policy, this institution is an equal opportunity provider and prohibited from discriminating on the basis of race, color, national origin, sex, religion, age, disability, marital or familial status. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410, or call 202/720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.

Job Type: Full-time

Pay: From $19.65 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan

Experience:

  • Electric pallet jack: 1 year (Required)
  • Forklift: 1 year (Preferred)
  • Warehouse: 1 year (Required)

Language:

  • English (Preferred)

Ability to Commute:

  • Chicopee, MA 01020 (Required)

Work Location: In person

Posted 2026-01-09

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