Business Operations Manager
Job Description
Job Description
My cybersecurity client is seeking a detail-oriented, process-driven Business Operations Manager to support both internal operations and inbound sales coordination.
This role is ideal for someone who can build structure, manage workflows, document SOPs, support onboarding/offboarding processes, and confidently serve as the first point of contact for prospective clients. (Newton, MA; Hybrid)
What you’ll do:
- Develop and maintain SOPs and internal processes
- Manage AP/AR and operational workflows
- Coordinate employee and client onboarding/offboarding
- Handle inbound leads and manage the sales pipeline
- Conduct discovery calls and present service offerings
- Maintain accurate HubSpot CRM records
- Support executive scheduling, logistics, and event coordination
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