Account Manager/Sales Representative

Job Description

Job Description

A leading designer, importer, and distributor of amusement toys, novelties, and giftware, is seeking a motivated Account Manager/Sales Specialist. This role is ideal for an enthusiastic, goal-oriented team player with a passion for building business relationships and delivering exceptional customer service.

Key Responsibilities:

• Manage and grow an assigned customer base by understanding customer needs and providing personalized service.
• Execute sales strategies to achieve maximum results with each client.
• Handle cold calling and outbound customer outreach.
• Process customer orders with accuracy and attention to detail.
• Resolve customer concerns, including product availability, quality, and credit issues.
• Participate in trade shows, including booth setup and teardown.
• Represent Company professionally in interactions with internal and external stakeholders.

Qualifications:

• Experience: Minimum 3 years in sales, account management, or customer relations.
• Skills:
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Excel, Outlook, and ERP systems (Sage 300 experience is a plus).
• Analytical mindset with problem-solving capabilities.
• Bilingual in English and Spanish is a plus.

Preferred Attributes:

• Self-motivated, dependable, and proactive.
• Goal-oriented with the ability to manage time efficiently.
• Thrives in a fast-paced, dynamic environment.
• Demonstrates professionalism, adaptability, and confidentiality.

Position Type: Full-time

Location: Fall River, MA

Salary Range: $60,000 - $70,000/year +Bonuses

Typical Office Hours: 8am to 5pm

This is an exciting opportunity to join an established company and make an impact while advancing your career. Apply now and be part of a dynamic team dedicated to innovation and customer success!