Assistant Store Manager

Lilly Pulitzer

Assistant Store Manager

About the Position

The Assistant Store Manager’s primary responsibility is to achieve the Budgeted Net Sales for their store, provide an exceptional client experience, embrace the brand positioning, and lead the store in the absence of the Store Manager. The Assistant Store Manager should uphold and lead in the company Core Values and Core Leadership Qualities, with growth and development being key to the role.

Location: Lynnfield, MA – Lynnfield, Lilly Pulitzer Store
Time Type: Full time
Job Type: Regular
Job Requisition ID: R47659

A day in the life…

Delivering Results

Drive sales by providing an exceptional client experience and supporting sales teams in focusing on clients.

Partner with the Store Manager to create action plans that achieve financial results and grow the business.

Partner with the Store Manager to build strategies that increase sales, expand community reach, and curate strong teams.

Utilize company training tools and digital platforms to drive sales.

Client Experience and Store Culture

Understand the Lilly Pulitzer brand framework, with genuine enthusiasm for the concept, the client, and the merchandise.

Demonstrate the Lilly Pulitzer selling culture and ensure a strong client experience.

Take initiative to positively resolve client-related issues as they arise.

Build relationships with clients from greeting through post-sale contact.

Leadership

Oversee an assigned division of responsibility and be accountable for results.

Take ownership of the sales floor and sales team to keep the client experience a top priority.

Share feedback on inventory needs, client insights, and team performance with the Store Manager and corporate partners.

Communicate company initiatives and announcements to the store team.

Talent and Team Development

Motivate staff by promoting a team atmosphere and providing consistent feedback to the management team.

Provide in-the-moment coaching with clear, concise, and actionable feedback.

Approve and assist with the payroll process.

Assist with recruiting, interviewing, and onboarding new employees in partnership with the Store Manager.

Operational Excellence

Take control of day-to-day operations in the absence of the Store Manager, including personnel, payroll, and communication with corporate partners.

Safeguard the assets of the store.

Maintain Lilly Pulitzer’s visual and operational standards.

Qualifications for the Position

A four-year college degree is preferred, but not required.

3-5 years of experience, preferably in the fashion or luxury retail industry.

2+ years of supervisory experience, preferably in the fashion or luxury retail industry.

Proficient in achieving and exceeding sales goals.

Ability to develop relationships with clients and colleagues.

Excellent written and verbal communication, problem solving, and decision-making skills.

High level of ownership and responsibility.

Proficient in Microsoft & Apple technology; prior knowledge of XStore and Tulip a plus.

Ability to be on your feet and move around the store during shift hours, and lift up to 20 pounds.

A Little More to Know…

This is a full-time, hourly, non-exempt position averaging a 40-hour week, eligible for overtime and standard company benefits.

Based in-store at our Lilly Pulitzer retail location.

Given the seasonality of the business, this position may require flexible hours, including nights, weekends, and holidays.

Pay Range: $25.25/hour – $28.25/hour

Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws. Bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

Lilly Pulitzer is an equal opportunity employer.

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