Residential Shift Supervisor

NORTH SUFFOLK COMMUNITY SERVICES INC
Chelsea, MA

Job Description

Job Description

North Suffolk is looking for a Shift Supervisor to join our team! The Shift Supervisor provides direct services to people in a residential setting in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. The shift supervisor will assist with administrative supervision of Overnight Support Specialist/ Residential Support Specialist Il and/or will run on-site day programming.

What you'll do:

  • Implement Safety Plans, Crisis Prevention Plans and Response Plans in order to help prevent and mitigate risk factors.
  • Use evidenced based practices including motivational interviewing as directed by clinical supervisors.
  • Gather information about community agencies and families to assist person in the provision of services.
  • Document each person's progress in the confidential record according to established methods and procedures.
  • Organize and lead individual and group social and recreational activities to structure each persons time, increase social experiences, and provide opportunities to practice social skills and receive feedback and support.
  • Participate in all required clinical and skill trainings to enhance skills and knowledge base.

What you’ll need:

  • Education:
    • Bachelor's Degree required with significant experience working with persons with serious and persistent mental illness and/or substance abuse.
  • Experience:
    • Knowledge of Recovery approaches for the treatment of individuals with severe and persistent mental illness. Knowledge of DMH regulations.
  • Skills:
    • Must obtain Massachusetts MAP within five (5) continuous months of hire (training provided).
    • Must be CPR/First Aid certified or complete CPR/First Aid certification during orientation (training provided).
    • Valid Mass driver’s license required.

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Posted 2026-06-11

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