Certified Enrollment Coordinator

Job Description

Job Description

Enrollment Coordinator - Certified

Are you interested in providing information about full range of medical and dental insurance programs ?

• Are you interested in updating demographic and insurance information?
• Are you looking for benefits effective on the first day of employment?
• Do you want to keep up to date on insurance programs, benefits and regulations?
• Do you want to work where your professional growth and development are a priority?
• Are you willing to Contribute to the team effort by supporting all team members

Yes? Please click here to apply for the position of Enrollment Coordinator - Certified at the Lynn Community Health Center.

In this role you will:

• Answer questions about the Qualified Health Plans (QHP) and Qualified Dental Plans (QDP).
• Interview patients and utilize a mathematical formula to determine eligibility for subsidized health assistance programs.
• Provide client support and advocacy by investigating and responding to any billing questions/issues that arise between members and providers.
• Effectively communicate enrollment eligibility in a manner that is easily understood by patients.
• Work with LCHC billing, clinical support, social services staff, as well as hospital billing staff to facilitate access to care for health center patients.
• Assist patients with selecting or changing insurance plans; answers questions about plan benefits including but not limited to out-of-pocket expense, co-pays and deductibles.

The successful applicant will offer:

• High school diploma or equivalent.
• Graduate of medical support office program preferred.
• Demonstrated proficiency in computer applications (Microsoft Office)
• Excellent communication skills (written and oral) professional demeanor, excellent problem-solving skills and detail-oriented
• Ability to handle heavy caseload of patients.
• History of good attendance and positive work attitude.
• Experience working with insurance enrollment systems.
• Familiarity with minority health access and social issues required.
• Experience with and knowledge of the health needs of community health center populations
• Bilingual in Spanish, Russian, Arabic, French Creole, or Khmer preferred

Please apply now and grow with LCHC!

Thank you!