Inside applications specialist

Sartorius is seeking an Inside Applications Specialist based in Marlborough, MA to support our commercial team and customers within our bioprocessing solutions.

As our Inside Applications Specialist, you’ll be the go-to expert supporting our sales force and field specialists, driving product excellence and customer satisfaction from the lab to full-scale implementation.

What You’ll Achieve with Us

• Become the expert. Deliver product presentations, demos, and conduct studies to support customer applications.
• Portfolio knowledge. Develop end to end knowledge of Sartorius offerings to support the commercial organization in North America.
• Design smarter solutions. Analyze customer processes and support the development of solutions for their specific process.
• Solve real problems. Provide technical support and troubleshooting for existing customers.
• Shape the future. Gather and analyze product performance data and customer feedback to influence product development.
• Know the competition. Report on competitor products and market trends to keep us ahead of the curve.
• Educate and inspire. Support internal and external training events that build trust and excitement.
• Conduct Trials. Leverage Sartorius’s portfolio to generate application data for customer evaluations.

What Will Convince Us

• Bachelor’s degree in biological engineering, biotechnology, or a related life sciences field
• 2+ years of industry experience with bioprocessing applications and technologies
• 1+ year experience Process Development, pilot plant or tech-transfer experience with an emphasis in downstream bioprocessing is preferred
• Familiarity with lab equipment, single-use technologies, and bioprocessing workflows
• Excellent communication and presentation skills
• Confidence in interfacing with cross-functional teams and management
• A customer-first mindset and a passion for problem-solving
• Proficiency in Microsoft Office and other relevant software
• Alignment with our core values: Sustainability, Openness, Enjoyment

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:

Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings

Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules

Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform

Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”

Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.

Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)

Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account

Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate

Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at [email protected]