Radiology Aide I - Mammography - Atrius Health
- Location: 51 Performance Drive, Weymouth, MA 02189
- Department: Radiology - Mammography
- Schedule: Part time, 24 hours/weekly, Monday through Thursday 4:00pm - 8:00pm, and Saturday 7:00am - 3:00pm
- Help manage patient flow, access, and scheduling for technologists to optimize patient appointment availability
- Help determine urgency and priority of emergent add on exams
- Assist patients with referral processing and communication with other departments. Performs outreach to patients for appropriate follow-up appointments. Determines urgency and priority of patient appointments. Appropriately schedules exams/procedures accordingly
- Verifies patient insurance coverage and demographic information and collect co-pays and deductibles from patients who are having imaging exams in accordance with insurance programs
- Processes patient requests for copies of images/CD in accordance with Atrius' standard for release of patient information
- Manages the patient flow within the department by adhering to the department check-in process
- Monitors referral/work queue reports and provides necessary outreach for all open active referrals. Closes referrals when appropriate
- May monitor scheduling requests and schedule appointments requests accordingly
- May assist with the checkout function, and appropriately booking follow up appointments per department guidelines
- Perform image sharing functions including but not limited to: assuring availability of radiographs for medical appointments, coordinating previous imaging acquisition from other institutions and assisting in downloading of CD's to patients EMR/PACS. Utilizes the Radiology Information System to verify and maintain correct demographic information in PACS.
- Appropriately tracks internal as well as external facility images that enter and leave the department per department policies
- Assists in the communication of results to outside providers by faxing and/or routing per department protocol
- Ensures that waiting room is maintained and orderly
- Assists with training and orientation of new radiology support staff
- Provide back-up coverage for other support staff as needed
- Provide Imaging/radiology support staff coverage at various locations within the region as needed
- Assists in resolving minor patients concerns and complaints as appropriate
- High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit
- Business experience including cash collection and Handling and computer skills
- Familiarity with medical terminology
- Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience
- Associate's degree in medical assisting or graduate of certification in medical office administration program (Experience in radiology/imaging department can be substituted for AS or certificate).
- Experience in a medical/clinical setting
- Experience in a job requiring the ability to multi-task and prioritize activities
- Health care business office experience with CPT and ICD coding
- Solid interpersonal, customer service, time management, computer and organizational skills
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