Data Integrity/Clinical Trial Billing Specialist

Overview

The Data Integrity / Clinical Trials Billing Specialist performs charge validation through account review in a timely and billing compliant manner.

The Data Integrity / Clinical Trials Billing Specialist will develop a mastery of the Institute’s Accounts Receivable (AR) and Clinical Trials Management (CTM) systems, while interacting with a myriad of inter- and intra-departmental staff. These resources will support their decision making.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT)

Responsibilities

• Monitor and resolve charging issues within Account, Claim Edit, Router, and Interface work queues of the Accounts Receivable system as well as investigate root cause of any issues.
• Monitor and resolve requests received through departmental e-mail boxes.
• Perform detailed analyses of clinical trials accounts using multiple systems and resources to guide decision making.
• Interact interdepartmentally with research study teams, Clinical Trials Business Office (CTBO), and charge interface/operations staff of both DFCI and regional/affiliated locations.
• Provide feedback on processes and workflows to identify deficiency and improvement opportunities.
• Provide assistance in resolving patient inquiries related to services billed for both clinical care and research participation.
• Perform other duties as assigned.

Qualifications

Minimum Education:

High school diploma required, bachelor’s degree preferred.

Minimum Experience :

2 years of accounts receivable management or clinical research billing experience required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Knowledge of accounts receivable, research studies and research study insurance billing.
• Ability to work remotely.
• Detail oriented with excellent organization and analytic skills.
• Ability to prioritize and complete assigned accounts daily.
• Ability to apply billing requirements/regulations to the clinical care and research patient charge review workflows.
• Ability to concisely communicate questions and/or issues with work processes within the department.
• Ability and desire to learn new software and processes associated with remote work.
• Ability to excel in a team environment along with the ability to work independently, efficiently, and effectively.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.