Mailroom Clerk

Job Title

Mailroom Clerk

Job Description Summary

This position embodies an exceptional customer service experience to the client/colleague/end user in a healthcare environment. Engage at the appropriate level to support contracted service lines to include receiving and delivering mail.


Individual is responsible for ensuring that timely and efficient services are delivered to the satisfaction of the customer. Pick up and deliver mail, and packages. Assume accountability for all support functions for assigned floor(s).

Job Description

First Shift: Monday - Friday

• Position is required to travel daily between Hospital location in compliance with company policies and safety procedures.

• Access Directory Services to look-up mail which are incorrectly or incompletely addressed

• Provide dependable and accurate Mail Pickup and Delivery, which includes USPS (Priority, BRM, Certified) and internal company mail

• Sort and prepare mail for delivery to mailstops and courier pick up

• Retrieve outgoing USPS and intra-company mail from all mailstops located onsite and at offsite facilities

• Sort, verify and Meter all USPS and Presort mail

• Provide miscellaneous mail services as directed by the Department Manager

• Attention to detail and Exceptional customer service are a must

• Time management and the ability to work independently while traveling to offsite location for daily mail runs is imperative

• Fulfill all incoming toner request in accordance with client needs

• Ensure that management is aware of operational issues at all locations and provide solutions

• Help ensure that mail equipment is properly cleaned, serviced, and effectively utilized

• Maintains and cleans all equipment on a regular basis.

• Place service calls for all onsite and offsite Copiers

• Assists in the inventory and organization of all supplies.

• Assist manager and team members to increase efficiency in job processes, and production.

• Assist in all phases of copy production – GBC Binding, folding, drilling, cutting, laminating

• Basic computer skills including Open, save and sending electronic files; experience using email; Microsoft Word, Excel, PowerPoint, Adobe Acrobat Pro

• Must be able to lift up to 50lbs throughout the day

• Individual is required to frequently stand, bend, push and pull for extended periods throughout the day

MUST HAVE 2+ years of experience in mailroom operations role

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $20.40 - $24.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”