Temp - Non-Clinical - Intake Specialist (Days)

Job Title: Medical Intake & Referral Support Representative

Job Summary

We are seeking a detail-oriented and dependable Medical Intake & Referral Support Representative to manage the timely processing of clinical patient referrals. In this role, you will be responsible for ensuring that all data within referral packets is thoroughly reviewed for accuracy and compliance before patient services begin. This position requires high-volume data entry, a solid understanding of health insurance guidelines, and the ability to maintain excellent productivity in a fast-paced environment.

Compensation & Contract Details

• Job Type: Full-Time, Contract (Open to both local and travel candidates).

• Schedule: Standard daytime operational hours. Note: Scheduling or time-off requests must be finalized at the time of application; post-offer modifications cannot be accommodated.
  
  
• Overtime & Holiday Multipliers: 1.25x the standard hourly rate.

• Orientation: Includes 8 hours of clinical orientation.

• Oncall/Charge: Not applicable to this position.

Candidate Requirements & Qualifications

Experience & Education

• Medical Office Background: Minimum of 1+ years of full-time experience working in a medical office setting [Required] .

• Data Entry: Minimum of 1+ years of full-time, high-accuracy data entry experience [Required] .

• Specialty Experience: Prior experience with Home Health Scheduling is [Highly Preferred] .

• Education: High School Diploma or equivalent [Required] .

• Logistics: Active, valid Driver’s License and access to a reliable personal vehicle [Required] .

Core Competencies & Skills

• Industry Knowledge: Working knowledge of health insurance coverage requirements and a strong foundational grasp of medical terminology [Required] .

• Technical Skills: General computer literacy and software navigation proficiency [Required] .

• Professional References: One signed supervisory reference from within the past two years of employment is required for the application process.

• Background Screening: Must be willing to clear standard facility-conducted criminal registry and background searches immediately upon contract offer.

Key Responsibilities

• Audit incoming clinical referral packets to ensure all demographic, medical, and insurance verification data is 100% accurate and complete.

• Facilitate the high-volume data entry process to efficiently upload referral and scheduling parameters into the healthcare system database.

• Manage time productively to meet operational deadlines and maintain strict workflow benchmarks despite routine office interruptions.

• Coordinate and communicate cooperatively with a variety of internal healthcare staff, external providers, and insurance companies to resolve referral discrepancies.

• Work independently under minimal supervision, utilizing strong critical thinking skills to problem-solve workflow bottlenecks and follow through with administrative solutions.