Principal sales engineer enterprise
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Principal Sales Engineer- Enterprise Axon and be a Force for Good At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on enterprise accounts. What You’ll Do Location: Remote, US with 50% travel Reports to: Senior Director, Sales Engineering- Achieve mastery of all Axon technologies / products
- Use exceptional written and oral communication skills to lead business and technical presentations effectively
- Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
- Set and manage expectations with customers and team members
- Provide 1st-level technical support throughout the pre-sales cycle for opportunities
- Develop relationships with key partners for growth within their customer base
- Provide professional responses to customer RFPs / RFIs
- Effectively position the technology against competitive offerings
- Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
- Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
- Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
- Develop Statements of Work (SOW) for Professional Services necessary for binding quote
- Perform other duties and projects as assigned
- Willingness to travel up to 50%
- Educational background:
- Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
- Professional background:
- 5-7 years customer facing technical pre-sales or consulting background required
- Experience selling SaaS based solutions
- Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet of Things (IoT) technologies. (TCP/IP, DNS, DHCP, vLANs, firewalls, VPN gateways, wireless communications, proxies, etc.)
- Strong understanding of CCTV systems, video management systems, access control technologies (for example Genetec, Milestone, Avigilon, Ocularis)
- Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure)
- Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
- Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
- Experience developing Statements of Work (SOW) or similar documents
- Must have intellectual curiosity, humility, accountability and positive approach
- Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
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