PMO Manager for North America (NAM) at
- Provide hands-on leadership and guidance to the project management team, setting the standard for execution, communication, and customer engagement.
- Define and implement a strategic operational plan to meet and exceed Services business objectives (revenue, margin, quality, customer satisfaction).
- Champion project management excellence across the organization, reinforcing best practices, governance, and a culture of continuous improvement.
- Oversee the successful execution of Dassault Systèmes BIOVIA software projects—ensuring scope, timeline, budget, and quality targets are consistently met.
- Manage project risk, escalation, and mitigation strategies while maintaining high levels of customer satisfaction.
- Collaborate closely with Sales to define winning strategies for key accounts and executive relationships.
- Assess current and future staffing needs based on pipeline analysis; define strategies for hiring, upskilling, subcontracting, and partnerships.
- Own the subcontracting strategy—building relationships that expand capacity while maintaining high delivery quality.
- Participate in the order review board for opportunity evaluation and approvals at local or global levels.
- Advocate for out-of-the-box deployment strategies that protect long-term software value and reinforce Dassault Systèmes' industry leadership.
- Support talent development by driving onboarding, certification, mentorship, and leadership development programs.
- Bachelor’s degree in Engineering, Business Administration, or related field
- 8–10 years of experience in the Life Sciences industry within a Services organization
- 2–4 years of experience leading a Project Management Office (PMO)
- Proven experience managing enterprise software projects and customer engagements
- Familiarity with Dassault Systèmes’ solutions is strongly preferred
- Strong business acumen with the ability to define proposals, statements of work, and contribute to revenue strategy
- Excellent communication skills—both written and verbal—in English
- Willingness and ability to travel up to 30% or as needed
- A leadership mindset rooted in ownership, integrity, and team success
- Strong project governance and delivery discipline
- Customer-first attitude with the ability to influence at all levels
- Adaptability in a fast-paced, evolving environment
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