Front Desk Agent

Accor Hotels
Boston, MA
RAFFLES

Company Description

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

Job Description

The Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with all other departments to fulfill guest requests. Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Front Desk Agents work closely with the guest services agents and Butler team to coordinate the smooth and efficient handling of guest luggage at both check in and check out.

Qualifications

  • High school diploma or equivalent required
  • Previous experience in a luxury hospitality setting preferred
  • Previous experience with OPERA is an asset
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Must be able to handle a multitude of tasks in an intense, ever-changing environment
  • Ability to use various computer software
Additional Information

Visa Requirements: Applicants must be legally eligible to work in the United States. This position does not sponsor a work Visa.

Our Commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Additional Information

  • Hourly Wage: Intro rate $27.00 / After 90 days: $30.00
  • Employee benefit card offering discounted rates in Accor worldwide for you and your family.
  • Excellent Company benefits including medical, dental, vision and life insurance.
  • Personalized development opportunities across Accor's extensive brand portfolio.
  • Ability to make a difference through our Corporate Social Responsibility activities
Posted 2025-11-25

Recommended Jobs

Development Accountant - Residential Real Estate

ProPivotal Staffing
Boston, MA

Development Accountant - Residential Real Estate We are seeking an experienced  Development  Accountant to join our team, playing a key role in financial reporting and operations for our corporat…

View Details
Posted 2025-11-11

Sanitation - 3rd shift

Kayem Foods
Chelsea, MA

RESPONSIBILITIES: Maintain all equipment, tools, and work areas in a clean and ready-to-use condition for the production department Perform cleaning of miscellaneous equipment and designated ar…

View Details
Posted 2025-10-22

International Tax and Transaction Services - Transaction Tax Advisory Senior Manager - FY26

EY
Boston, MA

Location: Chicago, San Francisco, San Jose, Los Angeles, Houston, New York At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhous…

View Details
Posted 2025-11-19

MH Certified Nursing Assistant

Brown University Health
Taunton, MA

SUMMARY: Assists patients with activities of daily living, provides basic nursing care to non-acutely ill patients and assists in maintenance of a safe and clean environment under the direction and su…

View Details
Posted 2025-11-04

Appeals Pharmacist (Remote)

Pharmacy Careers
Cambridge, MA

Appeals Pharmacist – Ensure Fair Medication Access for Patients A confidential managed care organization is seeking an experienced Appeals Pharmacist to review, evaluate, and process medication…

View Details
Posted 2025-10-15

Associate Professor of the Practice: Vertical Filmmaking / Content Creator

Boston University
Boston, MA

Boston University invites applications for a faculty position at the rank of Associate Professor of the Practice: Vertical Filmmaking / Content Creator in the Department of Film and Television at Bos…

View Details
Posted 2025-11-20

Lead Cat Scan Technologist-$15,000 sign-on bonus

Boston Medical Center
Boston, MA

POSITION SUMMARY: Under direct supervision of the CT Manager, the CT Technologist utilizes computerized tomography scanners to produce cross-sectional images of patient's internal organs and tis…

View Details
Posted 2025-11-12

Financial software engineer monitoring technology

Wellington Management
Boston, MA

About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique…

View Details
Posted 2025-11-12

Customer Service Specialist- Mailroom & Package Acceptance/ Delivery

CBRE
Waltham, MA

Customer Service Specialist- Mailroom & Package Acceptance/ Delivery Job ID 249594 Posted 25-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Lo…

View Details
Posted 2025-11-26