Front Desk Coordinator

Careerscape is supporting a client opening for a Remote Entry-Level Front Desk Coordinator. This role focuses on providing virtual front desk support, managing incoming communications, scheduling appointments, coordinating administrative tasks, and ensuring a professional experience for clients and internal teams.

This is an excellent opportunity for someone who is organized, customer-focused, and interested in building a career in office administration, customer service, or business operations.

The Front Desk Coordinator will work closely with internal departments, clients, and management to coordinate virtual reception activities, maintain records, schedule meetings, and support day-to-day administrative operations in a fully remote environment.

This role is ideal for candidates interested in administrative support, office coordination, customer service, or operations.

Responsibilities

• Answer and route incoming phone calls, emails, and chat inquiries
• Schedule appointments, meetings, and virtual conferences
• Welcome and assist clients through virtual communication channels
• Maintain digital records and administrative documentation
• Coordinate calendars and meeting schedules
• Respond to general inquiries and direct requests to the appropriate department
• Prepare reports, spreadsheets, and correspondence
• Update CRM and internal databases with accurate information
• Support onboarding and administrative projects
• Maintain confidentiality of company and client information
• Assist with general office coordination tasks
• Perform additional administrative duties as assigned

Requirements

• High school diploma or equivalent required
• Associate's or Bachelor's degree in Business Administration or a related field preferred
• 0–2 years of experience in customer service, administration, reception, or office support
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• High attention to detail and accuracy
• Proficiency with Microsoft Office, Google Workspace, and virtual meeting platforms
• Ability to work independently in a remote environment
• Professional, dependable, and customer-focused mindset
• Strong problem-solving and time management skills

Benefits

• Fully remote work flexibility within the United States
• Competitive entry-level compensation
• Medical, dental, and vision insurance
• Paid time off, holidays, and sick leave
• 401(k) retirement savings plan
• Paid training and onboarding
• Performance-based bonuses
• Professional development and certification assistance
• Career growth into Office Manager, Administrative Coordinator, Executive Assistant, Operations Coordinator, or Customer Success Coordinator roles
• Collaborative and supportive remote work environment

Job Type: Full-Time | Work Type: Remote | Industry: Administrative & Clerical | Experience: Entry