Retail Assistant General Manager

Phat Panda
Northampton, MA

Job Description

Job Description

Embr Northampton is looking for a highly motivated Assistant Manager to join our team!

The Dispensary Assistant Manager will be staff & customer focused with the proven ability to build, train, and motivate a high performing team and assist the GM maintain all aspects of daily operations.
The pay for this role is $22.00 to $24.00/per hour DOE with 40-50 hours per week expected. This is a full time position that requires weekend, evening and holiday availability.
Cannabis experience is highly preferred, with experience in Dutchie, Metrc and Weedmaps preferred.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

● This role requires the highest level of customer service and maintaining the store to our industry leading standards, leading by example with high integrity and excellent communication skills.
● Help GM run day-to-day dispensary activities and processes to ensure that operations run smoothly.
● Keep up to date on and ensure all local, state and Bureau of Cannabis Control regulations are maintained at all times

● Provide leadership in all departmental operations such as: cash management, inventory management, inventory auditing in the most effective and fully compliant manner.

● Working with GM to ensure training and supervising all departmental employees to ensure compliance with SOPs.

● All other duties as assigned by the General Manager or Ownership team.

● Audit all online menus and ensure the inventory team is fulfilling their duties.

● Schedule employee reviews, run weekly staff performance reports, monthly attendance reports.

Additioal Duties

● Cooperating with the general manager, and assisting with anything from project planning to staff management.

● Nurturing positive working relationships with staff.

● Train, coach, and develop employees

● Addressing any issues in a timely fashion.

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below.
● Must be 21+ years of age

● Must submit and pass a Department of Criminal Justice criminal background check (LiveScan) and any other background screening requirements

● General knowledge of cannabis products, paraphernalia, and industry trends

● Ability to manage a team in a highly regulated fast paced environment

● Experience with Microsoft Office,Tools (word/excel)Proficient computing skills

● Excellent oral and written communication skills

● High level of integrity

● Ability to critically think and problem solve without direction

● Must be able to work weekends and some holidays

Education:

● Experience in high volume sales

● Experience with Greenbits POS and Metrc

Physical Requirements:

● Must be able to stand/walk for up to 8 hours at a time.

● Must be able to sit for up to 8 hours at a time

● Must be able to lift at least 50 pounds safely and properly.

● Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising.

● Ability to carry boxes, products, and other necessary store related items.

● Ability to regularly perform store maintenance items: sweep, mop, vacuum, empty trash, maintain all areas of business including back stockroom, employee lunchroom, restrooms.

Benefits:

  • Medical, dental, vision, accident and life insurance after 90 days of employment
  • Monthly employee samples
  • Paid time off
  • In-store discount

Equal Employment Opportunity Policy
Embr provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Posted 2026-06-25

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