Community Relations & Referral Coordinator
Job Description
Job Description
About Us:
Grand Bridge Home Care is a trusted provider of compassionate, personalized in-home care services serving families in Beverly, MA and the surrounding communities. Our clients love us for our reliability, warmth, and commitment to helping individuals maintain independence in the comfort of their own homes. Our team members thrive in a supportive, mission-driven environment where every day brings the opportunity to make a real difference in someone's life.
Grand Bridge Home Care is seeking an outgoing, professional, and self-motivated Community Relations & Referral Coordinator to help expand our presence throughout Massachusetts. Compensation Hourly Pay
- $20.00 per hour
- 10 hours per week
This bonus is paid once a newly developed referral source generates its first client who begins services with our agency. Responsibilities:
- Develop and maintain relationships with referral sources including hospitals, physicians, skilled nursing facilities, and social workers
- Represent Comfort Right at Home at community events, health fairs, and networking opportunities
- Conduct outreach visits to healthcare providers and community organizations to promote home care services
- Track and manage referral activity using CRM tools to monitor lead generation and conversion
- Collaborate with internal care teams to ensure smooth client onboarding and satisfaction
- Identify new business development opportunities within the greater Beverly, MA area
- Educate potential clients and families on available home care services and support options
- Experience in healthcare sales, community outreach, or referral development preferred
- Strong knowledge of the home care, senior care, or healthcare industry is a plus
- Excellent interpersonal and relationship-building skills
- Self-motivated with the ability to work independently and manage a territory
- Proficient in CRM software and Microsoft Office Suite
- Valid driver's license and reliable transportation required
- Bachelor's degree in healthcare, marketing, communications, or related field preferred
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