Research Program Manager
- Own the study roadmap for WHOOP Labs, partnering with researchers to translate stakeholder needs into a realistic timeline, aligning priorities with leadership, and ensuring appropriate trade-offs between cross-functional initiatives to balance available resources.
- Facilitate Agile planning processes end to end, including Jira management, sprint planning, and backlog grooming, while helping define and optimize workflows across the lab.
- Anticipate risks and simplify execution, proactively identifying logistical and technical challenges, communicating them with evidence, and proposing mitigation paths.
- Build strong cross-functional relationships with hardware, software, product, and research teams; ensure WHOOP Labs’ needs are accurately represented in planning conversations and dependencies are surfaced early.
- Collaborate cross-functionally to identify potential conflicts or unknowns where other teams’ goals may lead to last-minute requests for research, anticipating potential risks and driving early resolution of potential issues.
- Use data and customer empathy to inform decisions, tracking study metrics and lab KPIs, and applying them to measure impact, guide prioritization, and refine processes.
- Promote a culture of continuous improvement, contribute beyond your immediate projects, engaging in retrospectives, driving improvements to research operations, and supporting department-level initiatives that elevate WHOOP’s research capabilities.
- Contribute to defining success measures and track outcomes for lab initiatives and coach other members of the team on how their work contributes to lab KPIs.
- 4+ years of experience in a Project or Program Manager role, preferably within a health, research, or hardware product environment.
- Strong ability to collaborate with cross-functional stakeholders to understand project needs and fit them together into a prioritized backlog
- Familiarity with agile methodologies, sprint planning, and backlog grooming processes.
- Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success
- Experience collaborating across multiple functions including engineering, privacy/legal, research, recruitment, and product.
- Experience with project execution relying on internal tooling systems and/or hardware prototypes is a strong plus.
- Knowledge of human subjects research, including ethical and regulatory guidance, is a strong plus.
- Strong organizational, communication, and documentation skills.
- Passion for health, wellness, and WHOOP’s mission.
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