Customer Relations Specialist - Accounts Receivable
Job Description
Job Description
We are an established painting company that invests in our team and offers real opportunities for career growth. This Customer Relations Specialist/Accounts Receivable position works from 7:30 AM to 4:30 PM in our Hyannis location and earns a competitive pay of $22.00-24.00 per hour, based on experience. We also provide our office team great benefits and perks, including health and dental insurance, 401(k) with employer match, time and a half over 40 hours worked, 5 paid holidays, and paid time off. If we have your attention, please continue reading!
In this position, you'll work with our sales and production teams under the supervision of a Customer Service Manager and an Accounting Manager. You'll help to prepare the schedule to get an accurate idea of when to invoice our customers. You'll use your customer service skills to answer customer emails and phone calls regarding their schedules and billing questions. You'll accept and process payments by taking deposits over the phone or by checks sent in through the mail. You'll also follow up with outstanding accounts by making collection calls and sending weekly invoices and statements.
What we are Looking for:
- 2+ years of customer service
- Strong communication and customer service skills are a MUST
- Ability to multitask
- CRM /Smartsheets experience a plus
- Must be detail-oriented
- Must be a Team Player
- Accounts receivable skills (preferred)
- QuickBooks experience (preferred)
What We Offer:
- Salary $22.00-24.00 per hour (commensurate with experience)
- Health & Dental Insurance
- 401(k) with employer match
- Time and a half over 40 hours worked
- 5 Paid Holidays
- Paid Time Off
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