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AWC Support Specialist

ServiceNet
Chicopee, MA
Benefits:

  • Flexible schedule
  • Opportunity for advancement
  • Training & development

AWC Support Staff

Part Time

Location: Chicopee, MA

Program: Family Services

Pay: The hourly rate for this position will be determined based on the specific individual served and will be provided by the program coordinator. A good faith range for this role is [$17.00/hour - $22.00/hour], depending on the needs of the individual and agency policies.

Schedule: Per-Diem position - days and hours vary based on individual served.

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As an AWC Support Staff member, you will engage in fun recreational outings, assist the person they support in skill-building opportunities, socials situations and model appropriate behavior. You will help the Individual to meet their chosen goals and to become more independent and engaged with their community. Staff completes related records and summaries as specified. Staff must be able to transport person supported in their own vehicle (mileage reimbursement provided).

About the Agency with Choice Program:

The Agency with Choice Program offers a co-employment model where ServiceNet partners with individuals and their families to train and manage support staff. Participants and families have the opportunity to:

  • Interview, hire, and negotiate pay rates for employees, with guidance from ServiceNet and adherence to agency policies.
  • Supervise employees on a daily basis.

ServiceNet handles employee payroll, including tax withholding, employment tax filings, and workers' compensation coverage. Additionally, participants receive monthly financial reports to ensure spending aligns with their plan and can make adjustments as needed.

The responsibilities of Support Staff vary based on agreements with the Department of Developmental Services and the specific needs of the participant.

Key Responsibilities:

  • Engage, assist, instruct, motivate and monitor individuals in social/recreational, skill building and family directed activities.
  • Learn the individualized services of each person and participate in their routine implementation.
  • Accompany individual to appointments, social functions, recreational activities and other planned events as requested by the supervisor, to include providing transportation.
  • Complete related records as required and instructed by contract or supervisor per standard format ensuring confidentiality and safe keeping of documents.
  • Respond and relate to routine inquiries, visitors, the Individual’s family, friends and allied staff or professionals as outlined in program standards or by the program supervisor.
  • Submit weekly or bi-weekly time sheets with summaries of activities in a timely manner.

Qualifications:

  • Must be 18 years of age or older.
  • Valid driver’s license and reliable transportation/vehicle as required by program.
  • High school diploma or GED
  • 1 or more years of experience supporting individual with Autism in home or community.

Benefits / Incentives:

  • Flexible Scheduling
  • Paid orientation and training
  • Career Growth / Education
  • Advancement Opportunities

Compensation Breakdown:

  • The hourly rate for this position will be determined based on the specific individual served and will be provided by the program coordinator. A good faith range for this role is [$17.00/hour - $22.00/hour], depending on the needs of the individual and agency policies.

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us

Join us and become part of a caring community that helps others find joy and purpose. Apply today.

Learn More About ServiceNet

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Posted 2025-12-23

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