UKG Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM

About the Role

The UKG Workforce Management Consulting Manager is a client‑facing delivery leader responsible for overseeing the successful implementation, optimization, and ongoing delivery of UKG Workforce Management solutions. This role leads consulting teams, ensures high‑quality solution delivery, and serves as a trusted advisor to clients throughout their WFM transformation journey.

The Consulting Manager is accountable for delivery excellence across multiple engagements, consultant development, solution quality, and proactive risk management. This role partners closely with project management and practice leadership to deliver integrated, scalable workforce management solutions.

Key Responsibilities

• Lead end‑to‑end delivery of UKG Workforce Management implementations, optimizations, and assessments, ensuring projects are delivered on time, within scope, and to quality standards.
• Serve as the primary functional and solution architect for UKG WFM engagements, guiding clients through discovery, design, configuration, testing, and go‑live.
• Act as a trusted advisor to client stakeholders, translating workforce, timekeeping, scheduling, and labor needs into scalable UKG WFM solutions.
• Partner with project managers and client leadership to manage scope, risks, dependencies, and executive communications.

• Provide subject matter expertise and solution architecture guidance across UKG WFM modules, including timekeeping, accruals, scheduling, attendance, and analytics.
• Oversee and review solution design, configuration, and testing to ensure adherence to best practices and client requirements.
• Proactively identify delivery risks and develop mitigation strategies to safeguard timelines and client outcomes.

• Lead, coach, and mentor UKG WFM consultants, fostering skill development, career growth, and delivery consistency.
• Provide quality control across consultant deliverables, including requirements documentation, configuration, and testing artifacts.
• Collaborate with practice leadership to improve methodologies, templates, and delivery standards across the UKG WFM practice.

• Support solution scoping, estimating, and pricing for UKG WFM consulting engagements.
• Participate in pre‑sales activities, including solution design discussions and client presentations.
• Collaborate with cross‑functional UKG teams (e.g., UKG Pro/HCM, integrations) to deliver integrated workforce solutions.

Preferred Qualifications

• 5+ years of hands‑on UKG Workforce Management experience, including implementation leadership.
• Demonstrated experience leading multiple concurrent consulting engagements.
• Strong knowledge of UKG WFM implementation methodology and delivery best practices.
• Experience with joint UKG Pro and UKG WFM implementations
• Proven ability to manage client expectations, risks, and delivery quality.
• Excellent communication, leadership, and stakeholder management skills.
• Consulting or professional services background.

• Experience mentoring and developing consulting teams.
• Exposure to complex, multi‑workstream workforce implementations.
• UKG Workforce Management Certifications

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.