Peer and Family Mentor

ServiceNet
Northampton, MA

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
Mental Health Recovery Division - Peer Services
Full-Time
Pay Range: $18-20/hour

Position Summary:
Were growing our Peer Specialist teams in Hampshire and Franklin County to further engage those whove been referred to us for services. Whether youve lived with a mental health challenge, yourself, or with a family member who has; or whether you are in continuing substance use recovery, the experience youve gained along the way is one of your greatest strengths.
Position Responsibilities:
  • Provide day to day recovery supports, professional guidance and modeling, strategies and interventions, as needed, to assist Adult Clinical Community Services (ACCS) persons and their families residing in a variety of settings to attain their individualized recovery goals and objectives.
  • Participate as a member of an integrated team promoting mutual and peer support, a recovery-based model of care.
  • Assist Participants in setting and pursuing personally meaningful wellness goals, quality of life goals, and effective coping strategies.
  • Interact with participants and their families in a manner that demonstrates an understanding of the struggles, conflicts or symptoms in the context of the individuals life experiences personal history, social identity, and culture.
  • Collaborating with the Program Director, Direct Care staff and Employment Specialists, provide ongoing support for participants emerging vocational development objectives and goals; utilize internal and external resources and networks to facilitate the most appropriate and successful referrals.
  • Complete documentation and peer guided service notes, which record and measure individual recovery, care utilization, productivity, etc.
Qualifications:
  • High School Diploma or equivalent required.
  • BA in related field preferred.
  • Must be a Certified Peer Specialist, Certified Addiction Recovery Coach or meet the Family Partner specifications as required by Community Service Agencies.
  • Applicant must be comfortable using elements of their personal recovery narrative to support ACCS Persons Served.
  • Vehicle, valid driver's license and acceptable motor vehicle record.
  • CPR / First Aid certification.
  • Bilingual candidates encouraged to apply.
Benefits / Incentives:
  • Starting $18/hr - additional $2.00 for CPS certification once completed.
  • Paid orientation and trainings.
  • Generous time-off package.
  • Comprehensive health and dental insurance plans.
  • 403(B)-retirement plan, with employer matching.
  • Long-term disability benefits; paid life insurance.
  • Advancement opportunities; tuition assistance; and several more benefit options.
Position Schedules:
  • Monday-Friday
  • Flexible hours
  • May require evenings or weekends.
Want to learn more about ServiceNet?

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Posted 2026-05-30

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