Full - manager

⚲ Multiple Studio Locations in Greater Boston & Cambridge | Salaried Role

Down Under School of Yoga is seeking warm, self-motivated individuals to join our Front Desk team as full-time Studio Managers. If you're someone with previous management and sales experience who thrives in a fast-paced, people-centered environment — and you’re passionate about yoga, wellness, and building community — we’d love to hear from you.

➤ Please submit both a resume and a short cover letter sharing what yoga means to you, any experience you've had with Down Under, and why this role excites you.

What You’ll Be Doing As the face of the studio, you’ll play a vital role in shaping each student’s experience — from their first welcome to their post-class exhale. Responsibilities include:

• Creating a warm, inclusive environment for students and teachers
• Managing busy class check-ins and high-volume customer service
• Communicating with clarity and care — both in person and over email/phone
• Supporting studio operations: sales, cleanliness, tech/AV, and more
• Being a problem solver and trusted presence on-site
• Proactively engaging with students to help them feel seen, supported, and connected
• Supporting and tracking sales conversion of intro offers to memberships and contributing to class attendance growth
• Collaborating with teachers to support each student’s unique practice journey

Sales & Service Mindset

We’re looking for someone who brings a genuine, relationship-driven approach to customer service and sales. You’ll be the face of the studio during your shifts — connecting with students, understanding their needs, and guiding them toward the right classes or offerings. Experience in wellness, hospitality, or consultative sales is a strong plus.

You’re a Great Fit If You...

• Bring a relationship-first, consultative approach to service and sales
• Can authentically connect with students, understand their needs, and guide them toward the right classes, memberships, and offerings
• Have experience in wellness, hospitality, or a service-based sales environment
• Can work evenings/weekends (Fri–Sun) and/or Monday shifts
• Have a strong track record in sales, customer service, multitasking, and operations
• Know your way around MindBody Online, Google Workspace, and Apple tech
• Can write and speak with professionalism, personality, and care
• Don’t mind jumping in — whether it’s selling a membership or mopping the floor
• Are open to feedback and eager to grow personally and professionally
• Want to be part of a mission-driven, woman-founded company changing the industry for good

Bonus: 200-Hour Yoga Teachers are encouraged to apply! Teaching opportunities are available, paid separately from this role.

Why Work With Us

Down Under is more than New England’s premier yoga school - it’s a movement.With seven studios across Greater Boston, a rich virtual platform, wellness centers, and leading teacher trainings — our mission is simple: To give comfort, inspire reflection, and ignite movement.

We’re proudly local, woman-founded, and leading the way in equity, teacher leadership, and redefining what it means to be a wellness business in 2025.

• Nationally recognized as a disruptor in the yoga/fitness space
• Seven vibrant studio locations and a robust virtual platform
• Home to top-tier teachers, wellness experts, and Ayurvedic practitioners
• A tight-knit management team rooted in authenticity, creativity, and growth
• Committed to inclusion, equity, and fair compensation for all

♡ Ready to apply? Submit your resume + cover letter to [email protected] or apply through Indeed. We’re excited to meet you.

Down Under School of Yoga is an Affirmative Action/Equal Opportunity employer. We strongly encourage individuals from underrepresented communities to apply.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person