Billing Specialist

Position Summary:

Our Boston, MA has the opportunity for an experienced Billing Specialist to join the firm’s expanding Billing department. This role is pivotal in supporting and enhancing our firm's billing function by ensuring the accurate and timely preparation of client invoices. You will collaborate closely with Attorneys, Practice Assistants (PAs), and clients to optimize revenue and enhance client satisfaction. The successful candidate must reside proximate to Boston, MA as this is an in office position.

Essential Functions:

• Invoice Management: Accurately prepare and process client invoices within deadlines, including editing, transfers, write-offs, and adjustments to fee or cost entries. Ensure successful invoice transmission via email, e-billing systems, or US mail.
• Accrual Management: Adhere to and follow deadline driven accruals which are expected each month in a timely fashion and in accordance with the requirements of the attorney and client.
• Ebilled Invoice Management and Rejection Resolution: Resolve rejected invoices within one month of rejection. Ability to manipulate Ledes files as needed. Update status in BillBlast weekly.
• Client Collaboration: Serve as the primary billing resource for attorneys, PA’s, and clients, addressing billing requests and special projects while fostering strong professional relationships.
• Effective Communication: Respond promptly, courteously, and professionally to inquiries within shared and personal mailbox.
• Reports: Prepare budgets for clients per billing schedule. Regularly prepare fee and cost reports for requestor. Prepare adhoc reports.
• Policy & Procedure Compliance: Ensure adherence to established billing policies and procedures.
• Documentation: Maintain up-to-date client-matter-specific billing procedures, attorney preferences, and prepare necessary spreadsheets for tracking supplemental billing, fee caps, volume discounts, expenses, etc. and other additional documentation if needed.
• Team Collaboration: Actively contribute to a collaborative team environment, supporting colleagues and sharing knowledge to achieve departmental goals and enhance overall performance.

Requirements:

• Undergraduate degree preferred.
• 2+ years’ experience in legal billing preferred.
• Legal billing or project costing billing preferred.
• Proficiency with MS Word and Excel (formulas, pivot tables and filters).
• Working knowledge of Aderant and BillBlast ideal.
• Experience with PrebillViewer (PBV) preferred.
• Experience with electronic billing systems such as, Legal Tracker, LegalX, Collaborati, and TyMetrix, etc. preferred.
• Interpersonal and Communication Skills: Demonstrates excellent oral and written communication abilities and maintains a professional demeanor.
• Workload Management: Capable of prioritizing tasks efficiently and adapting to a fast-paced environment.
• Self-Motivation: A highly motivated self-starter who excels with minimal supervision and takes a proactive approach in team settings.
• Organizational Skills: Exhibits exceptional organizational skills and attention to detail, managing multiple tasks and deadlines effectively.
• Initiative and Judgment: Takes initiative, exercises good judgment, and demonstrates excellent follow-up skills.
• Rates Knowledge: Understanding of rates, fee offers and various rate related nuances in accordance with firm procedure and client guidelines.
• Problem Solving: The ability to apply a logical thought process to unique and varied requests and determine the next step using best practice protocol within a legal billing environment.

Please note, we are not working with outside recruiters for this position.

Benefits:

In accordance with Massachusetts Frances Perkins Workplace Equity Act, the expected salary range for this Massachusetts position is between $62,880 and $94,320 .  Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. This position qualifies for the benefits below. 

Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program.

Contact Information:

If you have questions, please e-mail Megan Becker at [email protected] with "Billing Specialist - Boston" in the subject line. Please note, applications submitted via e-mail will not be considered.

Firm Overview:

Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. Best Law Firms® has named Ogletree Deakins a “Law Firm of the Year” for 14 consecutive years. In the 2025 edition, the publication named Ogletree Deakins its “Law Firm of the Year” in the Litigation – Labor and Employment category. Ogletree Deakins has more than 1,100 attorneys located in 60 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse range of clients, including many of the Fortune 50 companies in the U.S.

We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments.

Equal Opportunity Employer.