HR Operations Manager

Description

Reporting to the Executive Vice President, Human Resources, the Human Resources Operations Manager is responsible for overseeing payroll, HRIS administration, reporting, and compensation programs. This role blends hands-on, day-to-day execution with strategic planning to enhance the efficiency, accuracy, and effectiveness of HR services delivered to employees. HR Shared Services support five distinct organizations, each with varying service needs, requiring flexibility, strong judgment, and a service-oriented approach. This is a functional, individual contributor role that is highly hands-on in nature. This is a hybrid position based in our Boston, MA office.


What you will do:

Payroll (UKG and Workday)

Manage end-to-end payroll operations in a hands-on capacity, ensuring accuracy, timeliness, and compliance

Partner with internal business stakeholders to ensure accurate and effective flow of payroll and HRIS data

Collaborate with the outsourced payroll vendor to ensure accurate payroll data entry and issue resolution

Perform second-level audits of payroll, benefits, and HRIS transactions to ensure data integrity and compliance

Troubleshoot and resolve payroll, tax, and system-related inquiries and discrepancies

Respond to, coordinate, and manage internal and external audits related to payroll, benefits, and HRIS processes

HRIS (UKG)

Optimize the effective use of HR systems and data management practices to support operational efficiency and decision-making

Ensure accurate, complete, and up-to-date employee data is maintained across all HR-related systems

Implement and oversee HR data governance practices to ensure data integrity, security, and compliance across all HR systems

Design, develop, and maintain dashboard and standard reporting to support leadership and business needs

Serve as subject matter expert on HR reporting, analytics, and data interpretation

Manage system integrations between HRIS, payroll, benefits, and related platforms to ensure data accuracy and reliability

Respond to and manage internal and external audits related to HR systems, data, and reporting

Compensation

Partner with the Executive Vice President, Human Resources to plan and manage the annual compensation review process, ensuring consistency, equity, and alignment with organizational strategy

Coordinate and respond to annual compensation surveys, including accurate job matching and interpretation of market data

Conduct annual benchmarking of positions to assess competitiveness and inform compensation decisions

Ensure salary ranges are regularly reviewed, updated, and aligned with market trends and internal equity

Serve as a key resource for leadership and employees by responding to compensation-related questions and providing guidance on pay practices

Other

Drive continuous improvement initiatives by leveraging technology to streamline, standardize, and optimize HR processes and policies

Collaborate closely with HR team members and cross-functional partners to ensure coordination, alignment, and consistent delivery of HR services

Ensure the efficient, accurate, and timely execution of daily HR Shared Services operations

Provide guidance and support related to immigration processes, working in partnership with external providers as needed

Monitor and manage service-related billing and expenses to ensure accuracy and cost effectiveness

Stay current on federal, state, and local laws and regulations impacting HR services and ensure ongoing compliance

What you will bring:

5+ years of direct HR Operations experience, with a focus on HRIS, payroll, and compensation

Demonstrated experience supporting payroll, HRIS, and compensation programs within a complex organization

Strong technical aptitude with the ability to quickly learn new systems and effectively troubleshoot issues

Advanced Excel proficiency required

Proven ability to manage and resolve complex inquiries with persistence and sound judgment

Exceptional customer service skills, with a commitment to responsiveness and accuracy

Ability to handle highly confidential information with discretion and professionalism

Experience with UKG (UltiPro) strongly preferred

Who we are:
We put the best interests of our clients, employees, communities, and environment first in everything we do. We’re dedicated to fostering a culture of collaboration, diversity, and inclusion that supports employee growth. We believe this creates equal opportunities for our employees — and better outcomes for our clients and communities. We offer a robust benefits package designed to integrate life and work and to support our employees. Benefits include, but are not limited to; comprehensive medical, dental and vision insurance, paid time off, 401k plan, tuition reimbursement, student loan repayment program, wellness benefits and volunteer programs*.

#NatixisIMCulture

In accordance with the Massachusetts Wage transparency act, the expected annual base salary for this Boston, MA, based position is $110,000 - $140,000. Actual annual base salaries may vary based on factors including but not limited to education, training, experience, and other job-related factors. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include discretionary bonuses and other Natixis sponsored benefit programs.

Natixis Investment Managers is an equal opportunity employer and does not discriminate in recruiting, hiring, training, promotion or other terms, conditions and privileges of employment on the basis of race, color, age, national origin, ancestry, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information, military or veteran status, physical or mental disability, or any other status protected by law.

Natixis Investment Managers does not charge fees to participate in the interview process or for employment equipment and does not send employment offers through social media channels. We take security and privacy seriously. If you have been contacted by someone claiming to represent Natixis Investment Managers and are unsure about the legitimacy of the communication, please verify the contact details with Natixis Investment Managers directly.

*Benefits eligibility is for permanent employees of Natixis Investment Managers. Interns, contractors and temporary workers are not eligible for benefits.