Project Coordinator

Clean Joe Restoration LLC is a local company specializing in Mitigation and Restoration for both residential and commercial customers. Services that are provided include Water, Fire and Mold damage. We are based in Revere MA (outside of Boston) and service all surrounding areas. We are committed to delivering quality service to our clients with complete satisfaction. We are fast paced and team oriented. Project Coordinators will work directly with our Production Team and Sales Team. The Project Coordinator will administer and organize jobs and support team members as assigned.

Primary Responsibilities:

• Support Project Managers, Sales and Management



• Answer incoming calls on office and mobile lines



• Complete intake for new losses



• Collaborate with clients, customers, and vendors



• Complete job notes in operating system



• Complete compliance tasks in operating system



• Create new loss (jobs and projects) files



• Create and send invoices for jobs/projects



• Maintenance and filing of job files and project documentation



• Make collections calls in coordination with the Project Manager, including working with mortgage companies to obtain prompt payments



• Coordinate any required legal action needed



• Run reports in operating system



• Confirm that the current jobs are on production schedule



• Liaison with clients to identify and define jobs



• Ensure the client’s needs are met from start to completion of job



• Assist Project Managers with job updates and job information



• All other duties as assigned

Qualifications:

• Answer and communicate with customers over the phone



• Organizational skills
  



• Superior customer service skills



• Strong communication skills



• Ability to work in a fast-paced environment



• Knowledge of Microsoft Office applications (Outlook, Teams, Excel, Word)



• Learn and operate our primary operating systems



• Ability to create documents·



• Operate office equipment (scanner, printer, phone system, computers)



• Ability to work independently



• Coordinate multiple jobs within the same time frame

Our Benefits Include:

• Paid time off



• Paid sick time



• Competitive Pay



• Company issued laptop and phone



• Advancement Potential



• Health insurance package after 30 days



• 401K after 60 days

Job Type: Salary plus bonus, Full-time

Shift: Day shift

Work Location: In Office

If you are interested in learning more about a career with Clean Joe Restoration as a Coordinator, apply today!