Customer Service Representative

Garand Distributors
Dracut, MA

Job Description

Job Description

We are looking for an experienced and motivated Customer Service Representative to join our team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional communication skills.

A Customer Service Representative in our team will be responsible for all the verbal and written communication with our customers. Therefore, we would love to have someone who knows how to listen and remain patient and cheerful throughout the day. If this sounds like you, don’t hesitate to apply for the position.

Customer Service Representative Duties & Responsibilities:
  • Provide accurate and valid information for the customers
  • Handle questions, complaints, and returns and find appropriate solutions quickly
  • Keep records of customer interaction and process received files.
  • Follow communication procedures and policies.
  • Think, answer, and respond quickly to resolve customer issues and questions about products and services
  • Retain a polite and professional voice and manner at all times
Customer Service Representative Requirements:
  • High school diploma or equivalent
  • Customer-oriented and passionate about helping others
  • Ability to respond quickly to different requests and characters
  • Excellent multi-tasking and organizational skills

Bonus and Incentives:

  • Performance-based regular bonuses available
  • Monthly / Quarterly / Annual incentives and perks

Historically, those who have done well in the retail, service, or sales space excel with our company.

Posted 2025-07-23

Recommended Jobs

Construction Remodeler & Building

CROSBYS REMODELING & BUILDING LLC
Bellingham, MA

Job Description Job Description Experianced : Renovations, New homes, Additions, Kitchens, Bathrooms, Three Season Rooms, Porches, Four Season Rooms, Decks, Dormers, Finished Basements, Han…

View Details
Posted 2025-07-29

Senior Accountant (CPA needed)

ProPivotal Staffing
Newton, MA

Senior Accountant (CPA needed) We are looking for a Senior Accountant to oversee the research, analysis, and documentation of complex accounting matters, including revenue recognition, purchase acc…

View Details
Posted 2025-08-19

Part-Time Cleaning Team Member

The Maids - Medway, MA
Medway, MA

Apply Today and Become a Professional House Cleaner! Work daytime hours, NO nights and NO weekends! ¡Aplica hoy y sea un limpiador profesional de casas! ¡Trabaja un horario de dia, NO trabajamos de …

View Details
Posted 2025-08-28

Harm Reduction Outreach Specialist, Infectious Diseases Research (per diem)

Boston Medical Center
Boston, MA

Position: Harm Reduction Outreach Specialist, ID Research      Location: Boston, MA Schedule: Per Diem, On-site ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works to…

View Details
Posted 2025-09-16

Clinical Social Worker- Inpatient Psychiatry

Cambridge Health Alliance
Everett, MA

Requisition Number: 420 Location: CHA Everett Hospital Work Days: 8:30am to 5:00pm Category: Social Work Department: Psych Inpatient Everett Job Type: Per Diem On Call Work Shift: Day …

View Details
Posted 2025-08-07

Product Manager

Winchester Interconnect
Peabody, MA

At Winchester Interconnect, we always do the right thing, the right way. Winchester Interconnect is committed to inspiring the most innovative teams. We foster a dynamic, inclusive environment t…

View Details
Posted 2025-09-12

Dental front office Treatment Coordinator (Part Time or Full Time)

THE DENTAL BOUTIQUE OF FRANKLIN LLC
Franklin, MA

Job Description Job Description Come work in our beautiful modern dental office alongside our great, caring, and patient-focused team. We are looking for a friendly, motivated, and reliable front…

View Details
Posted 2025-07-23

Shift Leader - Late Night / Closer - Part Time

Taco Bell - Hospitality Restaurant Group
Pittsfield, MA

Job Description Job Description Description: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only em…

View Details
Posted 2025-07-29