Cash Posting/Credit Balance Specialist I

Requisition Number: 10650

Pay Range: $19.96 - $30.03 per hour

Location: Commerce Place
Work Days: 8:00a-4:30p
Category: Clerical and Administrative Support
Department: Cash Posting Applications
Job Type: Full time
Work Shift: Day
Hours/Week: 40.00
Union Name: Non Union

The Cash Posting team within Patient Financial Services is responsible for accurately and efficiently posting patient and insurance payments, adjustments, and denials. The department ensures timely reconciliation of all remittances and maintains strong controls to prevent overpayments. Focused on continuous improvement, the team works with leadership to streamline processes and uphold high standards for accuracy, productivity, and quality.

The Cash Posting and Credit Balance Specialist is responsible for the daily activities of the cash posting and credit balance processes for the Patient Financial Services Department. Ensures the timely and accurate posting of insurance and patient payments, charge adjustments, deductibles, copayments, non-covered, denied amounts and refunds.. Support the accurate reconciliation of cash posting of paper and electronic remittances. Works with Supervisor and Team Leads and follows documented policy and procedures to ensure transactions are accurate to the account level, including transactions that result in possible overpayments or credits to the account.

Education/Training:

Associate’s Degree preferred
Two to three years of experience in a healthcare or related setting with demonstrated experience in Cash posting operations.

Knowledge of accounting and experience with Government and Commercial plans and Self-pay payments.

Ability to read and understand the different types of health insurance Explanations of Benefits (EOBs) and 835 files.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.