Security Operations Center

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Securitas Security Services USA Inc.

Job Specs

• Job Title: Security Operations Center
• Wage: $21/hr
• Location: Cambridge, MA

Overview

Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.

Job Requirements

• Alarm Management: Monitoring and dispatching security for alarms
• Handling access requests and ensuring all procedures are properly followed
• Providing excellent customer service via phone and email
• Dispatching first responders and/or HAZMAT teams to incidents
• Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments
• Real time monitoring of client ground shipments in the US
• Sending out Event notifications to department management
• Creating Security Briefings for high level events
• Assisting with security investigations as required/completing incident report

Enhanced Benefits

• Competitive Wages
• Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
• 401k with Employer Matching
• Paid Life Insurance
• Paid Time Off
• Paid Uniforms
• Paid Training Upon Hire and Throughout Career
• Sons and Daughters Scholarship Program
• Specialized Programs for Continued Education for Security Officers
• Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
• Employee Assistance Programs (EAP)
• Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

MINIMUM QUALIFICATIONS

(Additional qualifications may be specified and receive preference, depending upon the nature of the position.)

• At least 18 years of age
• Reliable means of communication and transportation
• Legal right to work in the United States
• Ability to effectively speak, read and write English
• High school diploma or G.E.D.
• Willingness to participate in the company’s stringent pre-employment screening process

Securitas is an Equal Opportunity Employer (EOE) – M/F/Vet/Disabilities

#MetroBoston

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

If you have questions about this posting, please contact [email protected]