Department Secretary II

Responsible for the clerical operations at the front desk. Controls the flow of traffic and communication within the department including serving as point of contact for room staff for needs and support, monitoring and controlling the flow of vendors in and out. Communicates the flow of cases throughout the day communicating turnover needs, delays, patient transport needs and special equipment need. In collaboration with Charge RN, assists with the daily schedule of cases and under direction of the Charge Nurse or Director makes any last-minute changes including scheduling add-ons, room switches, cancellations and case order changes.

Key Responsibilities

• Under Direction of Charge RN or Director, assists with the flow of information and communication among all key individuals/departments
• Responds to requests for equipment, turnover, supplies, etc and ensure appropriate individuals are contacted
• Collects/organizes/collates nursing documentation and alerts RN’s of any missing documentation
• Assists with the daily schedule and ensures add-ons, room changes, case order changes and cancellations are entered/booked into system
• Handles the clerical operations at front desk ensuring that necessary supplies are ordered, forms and documents are available, call and time schedules are posted
• Handles the flow of vendors in and around the department insuring they sign in, have appropriate badge, and only enter when requested/required
• Communicates needs of internal staff, surgeons, managers, anesthesia to external departments (e.g. Radiology, Transport, Respiratory, EVS, etc.)
• Prepares daily call schedule with the Charge RN for all staff on call based on assignments for calls and submits to Nursing Office
• Maintains electronic case board and ensures accuracy of information on electronic board
• Other duties as assigned in relation to responsibilities of role at front desk of OR
• Always uses discretion to ensure patient confidentiality
• Responsible for general filing and stocking of supplies
• Answer all telephone calls, routes call appropriately.

Education and Experience:

• High School Diploma or equivalent
• Excellent computer and phone skills
• Excellent communication skills to work effectively with OR staff, surgeons, Anesthesia, management
• 3 - 5 years’ experience in medical setting in administrative clerical role, preferably in hospital setting preferred

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.