TT&S

Job Description

Job Description

Join our team here at River Valley Counseling Center, Inc.

We are hiring Therapeutic Training & Support Staff!

About Us

At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve.

We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all.

Location: CBHI Main Office is located in Chicopee, MA. We are hiring staff willing to travel/work with clients in the Franklin, Hampshire and Hampden counties!

Position Summary:

The Therapeutic Training & Support Staff at River Valley Counseling Center (RVCC) delivers in-home, community-based therapeutic support to children, adolescents, and families. This role focuses on skill-building, behavior management, care coordination, and supporting clinical treatment plans through direct services, referrals, and crisis intervention. The TT&S works collaboratively with clinicians, maintains timely and accurate documentation, and demonstrates cultural competence while helping families access needed resources.

We are continuously seeking qualified TT&S providers to support our expanding CBHI programs. Applications are reviewed on a rolling basis to ensure timely consideration.

We are looking for individuals who are committed to helping youth and families build skills that promote long-term success. Afternoon and evening availability is highly preferred.

Key Responsibilities:

• To support all aspects of RVCC’s Mission statement & clientele
• Provide high-quality in-home therapeutic training and support services to children/adolescents and their families
• Provide in-home services (home, clinic and community settings) to youth/family at least twice per week or as clinically indicated
• Assist youth and family in obtaining/maintaining linkages with outpatient treatment by assisting with attending OP appointments
• Provide care coordination and referrals to services and agencies as appropriate
• Support parent and youth skill-building, mentoring and behavior management training as part of the treatment plan
• Provide client transportation as needed to address care coordination and treatment needs
• Maintain a direct service productivity of 70% of available time
• Write progress notes written in manner that reflects progress being made toward treatment goals and submit progress notes within 24 hours of service delivery
• Support clinician with intake paperwork, Safety Plan and discharge planning
• Attend in-services or meetings as assigned or directed.

• Education: Associate’s degree in a related field
• Experience: At least one year of experience in the human service field, skilled in parenting education and experience working with children and families, broad knowledge of mental illness diagnoses, behavioral modification techniques/coping mechanisms and familiarity with internet, word processing and email systems.

Skills & Abilities:

• Strong organizational, time management, and planning skills
• Ability to work both independently and collaboratively within a team
• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to build rapport with children, families, and diverse populations
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Attention to detail and ability to follow instructions
• Proficiency with basic technology, including email, internet navigation, and documentation systems

• Understanding of developmental needs across the lifespan of the populations served
• Familiarity with legal and ethical standards within the human services field
• Experience working with individuals from diverse cultural and socio-economic backgrounds

What We Offer:

• A supportive, mission-driven work environment
• Opportunities for professional development and continuing education
• Competitive benefits package
• Collaboration with a compassionate, multidisciplinary team
• The chance to make a real difference in our communities

Summary of Benefits:

• Salary Range: $19.25 - $25.25
• Based on years of experience, level of education, specialty and licensure/certifications. Additional compensation for advanced education for qualifying positions.
• Generous time off benefits for eligible positions
• Exclusive employee discounts
• Excellent and affordable insurance including health, vision, dental and pet insurance
• Mileage reimbursement
• 403b match
• CEU reimbursement

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