Quality Supervisor (Worcester)

RESPONSIBILITIES:

• Drive continuous improvement through execution of improvement activities such as PIT teams, capability studies, Gage R&R, etc.
• Serve as the backup ISO/QS management representative for the QA Manager.
• Create and conduct training programs to establish a common understanding of appropriate tools& techniques.
• Maintain and monitor the corrective/preventive action process. Serve as the direct customer QA contact for problem resolution.
• Serve as a member of the APQP Team, bringing TQM tools to use (and teach to other team members) in the pre-production process and improving the effectiveness of APQP.
• Serve as team leader member and/or advisor on Process Improvement teams. The intent is to usethis hands-on opportunity to not only fix & improve but to pass on knowledge of tools &techniques to others.
• Serve as team member and/or advisor on CAR teams. The intent is to use this hands-on opportunity to not only fix/improve but to pass on knowledge techniques.
• Monitor and maintain the Gage R&R process. Foster understanding in department coordinators& operators through hands-on execution of studies. Creates and/or maintains a system formonitoring effectiveness of the system, practices and process. Take action to ensureeffectiveness is achieved.
• Facilitate the SPC process. Foster understanding and prudent use of statistics for product, and ultimately, process monitoring. Establish system for maintaining CPK data in a fashion for ease of use.
• Establish system for monitoring improvement through active use of CPK data for internal operations. Work with departments to promote understanding and appropriate use of data to make improvements.
• Serve as a resource for managers charged with quality implementation.
• Maintain state of the art concepts of quality by attending seminars, reviewing literature, educating management and teaching quality tools to all personnel.
• Provide input into the qualification process of new equipment and/or processes.
• Serve as the backup for the QA staff.
• Provide guidance and direction to the QA staff in the absence of the QA Manager.
• Responsible for the completion of tasks related to the position as assigned by the QA Manager.
• Promote continuous improvement by proactively identifying issues and providing solutions with the goal of reducing cost and improving performance.
• Establish, monitor and make positive contributions to environmental objectives, targets and programs for the continuous improvement of the Environmental Management System.
• Perform other tasks within the scope of the position, as required.
• Ensure compliance with all policies, procedures, and safety rules and regulations.
• Perform special projects and/or prepares special reports as assigned.
• Minimize waste and conserve energy through reuse, recycling, and following Environmental Management System practices.