Marina Office Administrator
Job Description
Job Description
Boston Harbor Shipyard and Marina is seeking a highly organized and self-motivated Office Administrator to support the daily operations of our marina and shipyard office. This role is responsible for maintaining professional front office operations while delivering excellent customer service to marina tenants, vessel owners, and visitors.
The ideal candidate thrives in a fast-paced environment, takes initiative, and is able to manage multiple responsibilities independently while maintaining attention to detail. Strong communication skills, organization, and reliability are essential for success in this role.
Responsibilities include (but are not limited to):Managing daily operations of the office
Processing marina reservations, dockage contracts, and customer inquiries
Answering/managing incoming calls, responding to general inquiries, and directing requests to the appropriate staff member
Maintaining office and retail inventory, including supplies and merchandise
Monitoring accounts receivable and assisting with payment tracking and follow-up
Ensuring tasks and office responsibilities are completed consistently and on time
Strong organizational and time management skills
Detail-oriented with the ability to manage multiple tasks in a busy environment
Excellent communication and customer service skills
Ability to take initiative and work independently
Proficiency in Microsoft Office (particularly Excel and Word)
Strong proactive problem-solving skills
- Adaptability and flexibility as our operation continues to grow
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