Event Set-up Supervisor (Convention Services)

Hyatt Hotels
Cambridge, MA
Description

The Event Set-Up Supervisor is responsible for overseeing the execution of all meeting and event space setups, ensuring accuracy, efficiency, and adherence to guest specifications and hotel standards. This hands-on leadership role supports the coordination of event logistics, supervises the set-up team, and ensures all event spaces are clean, safe, and fully prepared for client use.

What You'll Do:
  • Supervises the setup, organization, and overall arrangement of furniture and other fixtures in meeting rooms and outside spaces.
  • Hold an informal 10-15-minute pre-shift meeting with convention services housemen to communicate tasks for the specific shift.
  • Reviews the Daily Detail Report for accuracy and general overview of the day's work, including unique requests for meetings and conferences.
  • Oversees convention services housemen, issuing directives on tasks to be performed.
  • Assist with convention setup during busy periods.
  • Pushes and pulls carts loaded with furniture (chairs, tables, etc.).
    • Lifts and places chairs in appropriate positions.
    • Lifts and positions conference tables.
    • Lifts and arranges stage pieces.
    • Lifts and arranges wood dancing tiles.
  • Consults with group or organization clients/representatives to adjust event setup or furniture placement.
  • Communicates with Event Services Manager if additional assistance is needed for event setup.
  • Inspects conference rooms and ballrooms after setup to ensure adherence to specifications.
  • Responds to requests for additional seating, furniture, or other alterations to the event setup.
  • Assists with event cleanup and takedown after the event has concluded.
  • Training and coaching of houseperson.
**The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Choose Hyatt?

At Hyatt, your success matters. We offer:
  • Competitive Salary: $18.00/hour
  • Health Benefits: Medical, dental, and vision insurance starting after just 30 days
  • Perks & Discounts:
    • Free and discounted room nights
    • Friends & family rates at Hyatt properties
    • Discounts on food and beverage
    • Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
  • Work-Life Balance: Paid time off, including new child leave
  • Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
  • Growth Opportunities: Tuition reimbursement and robust training programs
  • Everyday Conveniences: Meal credit for employees

Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you'll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STARâ„¢ Accreditation, TripAdvisor's Travelers' Choice Award, and recognition as a 2024 Healthiest Maryland Business - Standout.

Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Outstanding verbal communication skills.
  • Must be able to lift a moderate amount of weight.
  • Must be available to work flexible shifts, including morning shifts, mid-shifts, evenings, weekends, and holidays.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Posted 2025-12-12

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