Sterile Processing Equipment Service & Sanitation Technician

STERIS - Commercial Operations
Boston, MA

Join Us to Keep Hospitals Running Safely

Help STERIS Customers maintain critical sterilizer equipment through expert cleaning and light maintenance in demanding healthcare environments. As a field-based specialist, you’ll combine hands-on service, sharp troubleshooting, and clear communication to deliver exceptional outcomes.

Why This Role Matters

  • Be the first line of support for Customer satisfaction—owning updates, timelines, and fast resolutions.
  • Promote best-practice cleaning and preventative care to enhance equipment performance and reliability.
  • Keep teams aligned by partnering with Scheduling, your Supervisor, Field Service partners, and contract administration.

Your Core Responsibilities

  • Execute sterilizer chamber cleaning: replace required chemical ingredients, adjust chemical levels, monitor processes and pressures, and maintain/repair chamber cleaning equipment.
  • Follow strict protocols to handle, transport, and dispose of chemicals safely.
  • Use company-issued smartphone, laptop, and software for documentation, reporting, and communication.
  • Plan efficient daily routes; meet coverage and service standards across your territory.
  • Identify issues with equipment or system components and engage the proper technical contacts.
  • Maintain stewardship of company vehicle, tools, equipment, and parts inventory; escalate any safety or operational concerns.

Travel, Hours, and Flexibility

  • Frequent travel (~75%) in a company van you keep at home; most trips are within a few hours’ drive, with occasional air travel to other territories.
  • Full-time position with variable shifts (morning, afternoon, night) and some weekend days.
  • Expect overtime and up to 50% overnight travel as needed.

Qualifications

  • High School Diploma or GED.
  • 3+ years of work experience, including at least 1 year in a technical/service trade such as sterile processing, mechanical, electrical, plumbing, HVAC, construction, or automotive. An associate degree, related certifications, or military background may count toward minimum experience.
  • Valid driver’s license.
  • Comfort with flexible schedules outside typical business hours.
  • Proficiency with basic computer applications and smartphone tools.
  • Strong communication and Customer-facing skills; organized and resourceful problem solver.
  • Self-directed; able to work independently without supervision.
  • Hands-on ability with industrial cleaning equipment operation, plus maintenance and repair capability.

Rewards and Benefits

  • Market competitive pay
  • Extensive PTO and 9 paid holidays
  • Excellent healthcare, dental, and vision coverage
  • Company vehicle, phone, and laptop
  • Tools, equipment, and uniforms provided
  • Short- and long-term disability coverage
  • 401(k) with company match
  • Maternity and paternal leave
  • Optional add-on benefits/discounts such as Pet Insurance
  • Tuition reimbursement and continued education programs
  • Excellent growth opportunities and a stable long-term career

Ready to Make an Impact?

Bring your technical aptitude and service mindset to a high-performing team dedicated to safe, reliable sterilization in hospitals.

Posted 2026-01-28

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