Danforth Operations Manager

Company Description:

Framingham State University was founded in 1839 for a singular purpose - to meet a public need and promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU right along with it. Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs in a highly personalized teaching environment. Our programs have expanded, but our purpose and commitment to public education for the public good remain steadfast.

FSU currently enrolls about 3,000 undergraduate and 1,200 graduate and professional students, offers 60 undergraduate and graduate programs in the arts and humanities, behavioral and social sciences, and professional fields, and enrolls 48% BIPOC students and 54% first-generation college students in our undergraduate programs. We are deeply committed to inclusive excellence and strive to promote a culture of equity and antiracism. This commitment has earned FSU eight Insight Into Academia Higher Education Excellence and Distinction (HEED) Awards and led to our recognition in the Great Colleges to Work For program. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

FSU is ideally situated between Boston and Worcester on land originally stewarded by the Nipmuc people for thousands of years. FSU and the surrounding area are steeped in history, achievement, and innovation, and provide access to urban hotspots, verdant landscapes, natural and cultural amenities, and diverse communities.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Early leaders found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH aptly reflects our past and our pledge for the future as it continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at .

Job Description:

The Danforth Art Museum and Art School at Framingham State University is an innovative cultural resource serving the region by enriching our community with opportunities for transformational artistic experiences. We exhibit, collect, and teach through dynamic and responsive programming. With a welcoming environment in our galleries and studios, the Danforth inspires and engages through art. We are both located at the historic Jonathan Maynard Building on the Framingham Town Centre Common.

GENERAL STATEMENT OF DUTIES:

The Operations Manager will serve as the office and studio administrator for the Museum and Art School, responsible for tasks related to class and event registration and management, managing invoicing, ordering supplies, managing studio equipment, and all tasks related to Facilities, IT, and other departments as needed.

SUPERVISION RECEIVED:

Reports to Danforth Art School Director

SUPERVISION EXERCISED:

n/a

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

• Serves as point of contact for general communications at the Danforth, primarily at the Art School desk.
• Responsible for coordinating event and school registration processes including creating classes in registration software and on the website, maintaining student and patron records, assisting with online and in-person registrations, processing transfers and cancellations of registrations.
• Book and confirm models for classes.
• Process scholarship applications, maintain records and manage communications related to scholarship awards.
• Responsible for opening and/or closing the Art School during sessions, ensuring studios are set up properly for each class and that studios, equipment and furniture are maintained and organized.
• Maintain an understanding of school programs and pedagogy, including knowledge of teaching styles of faculty members.
• Remain knowledgeable about museum exhibitions, collections, events and programs.
• Assist in tour and museum education programming by managing vendor contracts and coordinating staff scheduling.
• Serve as requisitioner with university business office, responsible for processing, managing and receiving all purchases, invoices and contracts for the Danforth.
• Serve as point of contact for work orders for software, hardware and facilities maintenance.
• Responsible for collecting and maintaining data and other reports relating to business operations for the Danforth
• Oversee supplies for Museum and Art School programs including ordering, processing, organizing and inventory of supplies.
• Responsible for processing deposits as needed with Business Office.
• Supervise children in the art school as needed
• Supporting overall goals and mission of the Danforth and the university and serving as ambassador for the Danforth brand.
• Accountable for ensuring that equal opportunity, equity, and inclusion are integrally tied to all actions and decisions in areas of responsibility.

WORKING CONDITIONS:

May have some lifting and moving
May have to work occasional evening and weekend shifts

Requirements:

MINIMUM QUALIFICATIONS:

• Minimum 2 years of experience working in a professional setting providing operational support or oversight.
• Strong interpersonal skills to work with a variety of audiences.
• Excellent verbal and written communications skills required.
• Must be reliable, punctual, accountable and professional.
• Ability to work in a diverse environment and to contribute in a meaningful way to the equity and inclusion efforts of the University.
• Ability to work a flexible schedule including some evening and weekend shifts.

PREFERRED QUALIFICATIONS:

• Proficiency in Word, Excel, Word Press
• Knowledge of museums and or the visual arts
• Knowledge of Spanish or Portuguese a plus
• Bachelor's Degree or equivalent

Additional Information:

This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a union title of Staff Assistant. The starting salary is $55,500.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.

Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.

Application Instructions:

Candidates must apply online by submitting:

• Cover Letter,
• Resume/CV,
• Equity and Inclusion Statement*
• Names and contact information for three (3) professional references (references are not contacted automatically upon submission of application).

*Regardless of personal demographic characteristics, FSU has a commitment to hiring candidates who share our commitment to equity and inclusion. The equity and inclusion statement is an opportunity for candidates to discuss past efforts, future plans, research, scholarship, professional skills, experience, and/or willingness to engage in activities that would enhance the University's efforts to promote an equitable and inclusive learning and working community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidates' application materials.

For best consideration, please submit application materials by March 29, 2026. The review of applications may continue beyond that date and until the position is filled, at the discretion of the search committee.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or [email protected] .

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