Retail Tenant Analyst

Job Description

Job Description

Retail Tenant Analyst

Location: Mansfield, MA (Hybrid – Minimum 2 days per week in the office)
Job Type: Full-Time
Compensation: $60,000–$69,000, depending on experience

The Wilder Companies is a full-service commercial real estate firm specializing in the ownership, management, leasing, and development of retail shopping centers throughout the Northeast. We are committed to delivering exceptional service to our tenants, clients, and communities through strong partnerships, operational excellence, and a collaborative team environment.

The Retail Tenant Analyst supports the Property Management Department in the day-to-day operations of a diverse portfolio of retail shopping centers. This role serves as a key liaison between Property Management, Accounting, Leasing, tenants, and vendors by coordinating tenant communications, maintaining property records, monitoring accounts, and ensuring accurate reporting and compliance. The ideal candidate is highly organized, detail-oriented, and enjoys working in a fast-paced, collaborative environment.

• Provide administrative and operational support to the Property Management team.

• Serve as a primary point of contact for tenant inquiries and correspondence.

• Maintain organized tenant files and documentation.

• Monitor tenant accounts receivable and communicate with tenants regarding outstanding balances.

• Partner closely with the Accounting Department and Property Administrators to ensure tenant account accuracy.

• Enter and maintain tenant lease information within property management systems such as MRI and Yardi.

• Track tenant insurance compliance and maintain required certificates of insurance.

• Collect, review, and input tenant sales reporting.

• Coordinate with Leasing and Accounting to monitor lease expirations, renewal options, rent adjustments, and other critical lease dates.

• Work with the Utilities Coordinator and Property Administrators to ensure tenant utility bill-backs are completed accurately and on time.

• Process vendor invoices, respond to vendor inquiries, and maintain vendor contracts.

• Assist with monthly property reporting, including reviewing accounts receivable and property arrears reports.

• Coordinate due diligence activities for newly acquired properties.

• Support special projects and client requests as assigned.

• Strong interpersonal, written, and verbal communication skills.

• Excellent organizational skills with strong attention to detail.

• Ability to prioritize multiple projects and work independently.

• Intermediate to advanced Microsoft Office skills, particularly Excel and Word.

• General understanding of accounting principles.

• Associate's degree, Bachelor's degree, or equivalent combination of education and experience.

• 2+ years of experience in commercial retail property management or commercial real estate.

• Experience working with MRI, Yardi, or other property management software.

• Experience supporting property management, accounting, leasing, or tenant services.

• Real estate industry experience.

• Property Management

• Commercial Real Estate

• Retail Property Management

• Tenant Relations

• Accounts Receivable

• Lease Administration

• Vendor Management

• Financial Reporting

• Data Entry

• MRI Software

• Yardi

• Microsoft Excel

• Microsoft Word

• Customer Service

• Organization

• Time Management

• Communication

• Attention to Detail

• Competitive salary of $60,000–$69,000

• Hybrid work schedule with a minimum of two in-office days per week

• Opportunity to work with an established and respected commercial real estate organization

• Collaborative, team-oriented culture

• Exposure to a diverse retail property portfolio

• Opportunities for professional growth and development