Pro A/V Systems Technician

Location & Schedule

This is a full-time, in-person role. We are hiring for openings in Canton, MA (serving clients throughout New England) and Charleston, SC (serving clients throughout the Southeast). Work takes place both in the shop and on-site at client locations

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

Working hours vary by project and season - including weekdays, weekends, late nights, and early mornings as needed. Flexibility is essential, as schedules adjust to accommodate installation windows, live events, and client availability.

About the Role

Are you passionate about technology, precision, and performance spaces? We're looking for a Pro A/V Systems Technician who thrives in fast-paced environments, enjoys solving complex challenges, and takes pride in delivering clean, reliable, and professional A/V systems.

In this hands-on role, you'll work on a wide variety of projects, including large venue classrooms, corporate boardrooms, educational facilities, performance/entertainment spaces, and houses of worship. From permanent installations to high-profile live event spaces, you'll be part of a collaborative team that values craftsmanship, clear communication, and creating user-friendly systems that work flawlessly every time.

Responsibilities

• Install, test, and commission A/V systems, including video projection, sound reinforcement, conferencing, control, and lighting systems
• Interpret technical drawings, wiring schematics, and floor plans
• Mount, terminate, dress, program, and configure displays/projectors, speakers, microphones, amplifiers, RF distribution, video walls, cameras, intercoms, wall plates, racks, and network infrastructure
• Program and configure basic DSP, control, and matrix systems (experience with Q-SYS, Extron, Biamp, Symetrix, or Crestron a plus)
• Maintain meticulous wiring and cable management
• Troubleshoot and resolve system issues independently or with engineering support
• Coordinate on-site with clients, contractors, and team members
• Document installations and perform system-level testing before handoff
• Train clients and end-users on system functionality

Requirements

• 4-6+ years of experience in A/V installation or service
• Proficiency in signal flow, system wiring, and safe installation practices
• Familiarity with low-voltage wiring standards (Cat6, audio, video, control, etc.)
• Comfort using power tools, lifts/ladders, and test equipment
• Valid driver’s license and reliable transportation
• Ability to lift 50 lbs unassisted; work in ceiling/wall spaces and at height
• Must pass DOT physical (Department of Transportation medical exam)
• Strong communication and time-management skills

 

Bonus Points

• AutoCAD or other CAD software experience
• CTS or CTS-I Certification
• Experience with Dante, Q-SYS, Symetrix, Biamp, Symetrix, or Crestron NVX
• Theatrical lighting and rigging familiarity
• MEWP/scissor lift certification
• Experience in K-12, higher ed, and/or performance venue installs

What We Offer

• Competitive compensation and health benefits
• Paid training and certification support
• A collaborative, no-drama team culture
• Exposure to innovative A/V systems and venues
• Real impact: your work powers live events, education, creativity, and communication
  

About High Output, Systems Division

High Output is a leading provider of professional audio, video, lighting, and rigging systems for installations, live events, film, and broadcast. From world-class performance venues and corporate environments to classrooms, auditoriums, and houses of worship, we design and build systems that power experiences.

But more than that - we're a team of creative, hands-on problem solvers who take pride in doing things the right way. We believe a clean install, a well-tuned system, and a thoughtful user interface are forms of craftsmanship. Our work supports artists, educators, speakers, performers, and storytellers - and we take that seriously.

Headquartered in Massachusetts, with locations across New England, South Carolina, and beyond, High Output offers the resources of a large shop and the heart of a collaborative crew. We work hard, take care of our own, and are always looking for skilled teammates who share our standards and our love of great systems.