Assistant Store Manager (Associate Store Team Leader) - Boston
Whole Foods Market is seeking Assistant Store Managers (Associate Store Team Leaders) to join our team! The Associate Store Manager supports the Store Team Leader in all aspects of store operations. Provides guidance to Team Leaders in team operations including profitability, expense control, inventory control, buying, merchandising, labor and regulatory compliance and special projects as assigned. The position requires the willingness to take a position in different stores, within 35 miles or an hour commute from home. Flexibility to move beyond the current metro is highly desirable. Whole Foods Market offers a comprehensive benefits program to Full Time Team Members including low premium health, dental and vision plans life insurance plans, paid time off plan, 401k plan, wellness programs, career learning & development, Team Member Assistance Program and a 20% Team Member discount. We offer competitive wages and a great work / life balance!
Responsibilities
- Support the Store Team Leader in all areas of operations including inventory, safety, merchandising, financial and physical plant issues.
- Maintain outstanding retail execution and customer service in the store.
- Select, train, develop, mentor, motivate, and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
- Uphold and communicate regional and store programs and standards to Team Leaders and Team Members.
- Regularly inspect the store to ensure compliance with all programs, rules and standards.
- Review and monitor scheduling, purchases, and other expenses to ensure teams and the store are within budget.
- Address customer concerns when necessary.
Knowledge, Skills, & Abilities
- Excellent verbal and written communication skills
- Strong organizational skills
- Ability to prioritize and delegate tasks effectively
- Ability to multi-task, show excellent follow-through and see the big picture
- Excellent interpersonal, motivational, team building and leadership skills
- Basic computer skills
- High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
Desired Work Experiences
- 2+ years of experience in a Leadership role
- Customer Service Focus
- Team Building
- Employee Relations
- Store Operations (Inventory, Labor Management, Cost Control)
- Marketing (Pricing, Merchandising)
- Managing P&L
Responsibilities
- Support the Store Team Leader in all areas of operations including inventory, safety, merchandising, financial and physical plant issues.
- Maintain outstanding retail execution and customer service in the store.
- Select, train, develop, mentor, motivate, and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
- Uphold and communicate regional and store programs and standards to Team Leaders and Team Members.
- Regularly inspect the store to ensure compliance with all programs, rules and standards.
- Review and monitor scheduling, purchases, and other expenses to ensure teams and the store are within budget.
- Address customer concerns when necessary.
Knowledge, Skills, & Abilities
- Excellent verbal and written communication skills
- Strong organizational skills
- Ability to prioritize and delegate tasks effectively
- Ability to multi-task, show excellent follow-through and see the big picture
- Excellent interpersonal, motivational, team building and leadership skills
- Basic computer skills
- High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
Desired Work Experiences
- 2+ years of experience in a Leadership role
- Customer Service Focus
- Team Building
- Employee Relations
- Store Operations (Inventory, Labor Management, Cost Control)
- Marketing (Pricing, Merchandising)
- Managing P&L
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